SEMONE GRIFFIN
Saint Cloud,MN
Summary
Reliable and motivated customer service professional with over five years of leadership experience in food service. Skilled in customer service, team leadership, cash handling, inventory management, and maintaining high operational standards. Knowledgeable about fast food operations, menu options and food safety. Consistently delivers above-average service to guests.
Overview
1
1
Certification
4
4
years of post-secondary education
9
9
years of professional experience
Work History
Sandwich Artist / Team Member
Subway
Saint Cloud, Minnesota
01.2025 - 12.2025
- Prepared custom sandwiches, wraps, and salads following Subway recipes and customer requests.
- Greeted guests and answered questions about ingredients, toppings, and meal choices.
- Restocked ingredients and supplies to ensure efficient service during peak hours.
- Maintained food safety standards during prep, storage, and service.
Assistant Manager
Jimmy John's
Bloomington, Minnesota
04.2020 - 02.2025
- Coordinated opening and closing routines across dining, prep, and register areas.
- Enforced food safety, sanitation, and workplace cleanliness standards.
- Resolved customer concerns and supported fast, friendly service.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Collaborated with management on developing strategic plans for achieving business goals.
- Trained team members on sandwich prep, service standards, and store procedures.
Team Member
Super America
Saint Cloud
03.2017 - 11.2019
- Operated cash register and handled cash, cards, and lottery transactions
- Answered customer questions and resolved basic service concerns
- Maintained clean sales floor, restrooms, and high-touch customer areas
- Responded to customer inquiries regarding products and services and resolved basic service concerns
- Facilitated daily store operations by managing opening and closing tasks, including cash drawer and store readiness
Home Health Aide / Personal Care Assistant
Health Max
Saint Cloud, MN
01.2017 - 01.2018
- Assisted Health Max patients with bathing, dressing, and daily personal care.
- Supported mobility using walkers, wheelchairs, and safe transfer methods.
- Reminded clients about medications and scheduled home routines.
- Maintained clean living spaces and sanitized care equipment.
- Documented care activities and updated Health Max service records.
Education
Roosevelt High School
Minneapolis, MN 08.2013 - 05.2017
Skills
- Food safety compliance
- Sanitation practices
- POS operation
- Inventory restocking
- Cash handling
- Store opening
- Store closing
- Customer service
- Customer engagement
- Shift coordination
- Team collaboration
- Staff development
- Attention to detail
- Problem solving
- Conflict resolution
- Reliability and punctuality
Certification
Basic Life Support (BLS), Personal Care Assistant (PCA)
Timeline
Sandwich Artist / Team Member
Subway
01.2025 - 12.2025
Assistant Manager
Jimmy John's
04.2020 - 02.2025
Team Member
Super America
03.2017 - 11.2019
Home Health Aide / Personal Care Assistant
Health Max
01.2017 - 01.2018
Roosevelt High School
08.2013 - 05.2017