JAMES A PRATT JR

• As Assistant Director: I oversaw the day to day operations for over 80 + employees.
• Hiring Manager: did the recruitment, hiring, and onboarding process for new employees including scheduling drug screenings.
• Conducted weekly / monthly meetings with staff to communicate effective conflict and safety resolution strategies for resolving issues among team members, and making sure everyone is working in a safely / timely manner.
• Mentored team members through observation, feedback, and professional development opportunities.
• Payroll: authorized / approved OT and vacation time for the staff, corrected miss punches.
• Ordered supplies / equipment for the EVS department, and making sure the equipment was properly maintained and stored.
• Responsible for making sure all projects were completed

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

• I oversaw day to day operations for over 75 + team members.
• Conducted weekly / monthly

safety / conflict resolution strategy meetings.

• Ordered supplies / equipment
• Payroll: authorized / approved OT and vacation time.
• Projects: responsible for making sure tasks were completed on time.

• Responded quickly to incidents and assessed active situations for security concerns.
• Underwent and maintained firearms certification in compliance with state laws and organizational standards.
• Performed hourly patrols of building areas, parking lots and facility grounds.
• Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.