James B Doyle III
Infinity Gaming Lounge
Clarksville,TN
6
years of professional experience
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
Store Manager
1 Year 5 Months- Managed daily operations including opening/closing, cash handling, and POS reconciliation to ensure smooth functioning of a high-volume retail hobby shop and café.
- Team Leadership & Marketing: Trained and scheduled staff in espresso preparation and game mechanics while driving store attendance via social media outreach.
- Inventory Control: Monitored stock and placed data-driven replenishment orders for TCGs, Warhammer miniatures, board games, and cafe supplies.
- Event Coordination: Planned and hosted weekly hobby events, product prereleases, and regional tournaments for Magic: The Gathering, Pokémon, and Warhammer.
- TCG Appraisal: Evaluated, appraised, and processed single cards and customer trade-ins to maintain profitable store resale margins.
- Trained and scheduled staff in espresso preparation and game mechanics, enhancing customer engagement and increasing store attendance through targeted social media marketing.
Barista
1 Year 6 Months- Controlled line flow and crowd management with quick, precise espresso preparation in high-volume windows.
- Promoted a welcoming atmosphere by greeting customers and promptly addressing custom beverage requests.
- Resolved customer complaints professionally, addressing operational issues to enhance guest loyalty.
- Trained new employees, sharing knowledge of coffee varieties, brewing techniques, and safety protocols to ensure effective service.
- Balanced cash drawers and prepared sales tallies for secure bank deposits, maintaining financial accuracy.
Produce/Floral Clerk
11 Months- Ensured optimal stock rotation and freshness by effectively merchandising produce cases, floral displays, and coolers.
- Created specialty food items and floral arrangements while upholding strict sanitation standards within the department.
- Coordinated processing of inbound freight deliveries, organizing cargo pallets and inventory in back-room storage for efficient access.
Barista
6 Months- Prepared complex specialty espresso and beverage orders efficiently in a high-volume, fast-paced airport café environment.
- Monitored food safety compliance, managed pastry and snack displays, and audited inventory levels to minimize waste and ensure product availability.
- Balanced daily cash drawers, finalized register totals, and prepared cash drops for bank deposits to maintain accurate financial records.
Education
High School Diploma
Skills
Customer service excellence
Trade-in appraisals
Training and scheduling
Cash reconciliation
Cafe & Espresso Operations
Staff Training & Scheduling
Customer relationship management
Social Media & Marketing
Operational Efficiency
Community Engagement
Problem resolution
Multi-tasking
Timeline
Store Manager
Infinity Gaming Lounge
05.2025 - 10.2026Read More
Barista
Green Beans Coffee Barista
05.2023 - 11.2024Read More
Produce/Floral Clerk
Publix
10.2021 - 09.2022Read More
Barista
Elevate Gourmet Brands
10.2020 - 04.2021Read More
Guahan Family Academy
High School Diploma
Read More