Summary
Overview
Work History
Education
Skills
Timeline
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James (Chris) Ballard

Signal Mountain,TN

Summary

Accomplished Strategic Account Manager with a proven track record at United Rentals, adept in sales strategy development and competitive analysis. Expert in fostering client relationships, leading to increased satisfaction and retention. Demonstrated ability to drive business growth through strategic planning and effective pipeline management, showcasing exceptional territory management and interpersonal skills.

Overview

9
9
years of professional experience

Work History

Strategic Account Manager

United Rentals
11.2018 - Current
  • Served as the primary point of contact for all account-related matters, building trust with key decisionmakers.
  • Managed a portfolio of key accounts, ensuring high levels of client satisfaction and retention.
  • Developed customized strategies for each account, resulting in stronger partnerships and improved outcomes.
  • Collaborated cross-functionally to address client needs promptly and efficiently.

Business Development Manager

BlueLine Rentals
01.2015 - 11.2018
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Generated new business with marketing initiatives and strategic plans.

Education

Business Administration

The University of Tennessee - Chattanooga
Chattanooga, TN

Skills

  • Sales strategy development
  • Competitive Analysis
  • Pipeline Management
  • Territory Management

Timeline

Strategic Account Manager

United Rentals
11.2018 - Current

Business Development Manager

BlueLine Rentals
01.2015 - 11.2018

Business Administration

The University of Tennessee - Chattanooga
James (Chris) Ballard