Overview
Work History
Education
Skills
References
Timeline
Generic

JAMES "ERIC" RICHARDS

Stuart,VA

Overview

8
8
years of professional experience

Work History

Technology Education Teacher

Henry County Public Schools
08.2023 - Current
  • Design and execute project-based learning activities for students at the middle school level, fostering critical thinking skills and promoting collaboration among peers.
  • Provide a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Support students in developing social skills through structured activities and positive reinforcement techniques.
  • Implement behavior modification strategies, resulting in improved self-regulation and classroom participation among students.

CUSTOMER SERVICE REPRESENTATIVE/DOCUMENT REVIEW SPECIALIST/BRANCH HELP DESK ANALYST

CARTER BANK AND TRUST
09.2017 - 07.2023
  • Provide excellent and friendly customer service to customers, Review and correct documentation for branch personnel, and assist branch personnel with troubleshooting and account opening.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

CORRECTIONAL OFFICER

NEW RIVER VALLEY REGIONAL JAIL
05.2016 - 05.2017
  • Provided supervision of inmates
  • Conducted security rounds and perimeter checks and provide aid to other officers.
  • Managed high-risk situations with professionalism and composure, ensuring safety of all inmates and fellow officers.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.

Education

BACHELOR'S DEGREE- INFORMATION TECHNOLOGY-DATA NETWORKING AND SECURITY -

LIBERTY UNIVERSITY
Lynchburg, Virginia
12.2022

ASSOCIATE'S DEGREE- BUSINESS ADMINISTRATION -

PATRICK AND HENRY COMMUNITY COLLEGE
Martinsville, Virginia
05.2015

Skills

  • Classroom Management
  • Critical Thinking
  • Lesson Planning
  • Growth Mindset
  • Classroom Instruction
  • Student assessment
  • Experience in Microsoft Word
  • Student rapport
  • Excellent oral and written communication skills
  • Excellent typing skills
  • Experience in Microsoft Excel
  • Attention to detail

References

  • Kayla Barley, Colleague, (276) 632-8000, Kayla.Barley@cbtcares.com
  • Mary McDaniel, Supervisor, (276) 632-8000, Mary.Mcdaniel@cbtcares.com
  • Veronica Bocock, Supervisor, (276) 632-8000, Veronica.Bocock@cbtcares.com

Timeline

Technology Education Teacher

Henry County Public Schools
08.2023 - Current

CUSTOMER SERVICE REPRESENTATIVE/DOCUMENT REVIEW SPECIALIST/BRANCH HELP DESK ANALYST

CARTER BANK AND TRUST
09.2017 - 07.2023

CORRECTIONAL OFFICER

NEW RIVER VALLEY REGIONAL JAIL
05.2016 - 05.2017

BACHELOR'S DEGREE- INFORMATION TECHNOLOGY-DATA NETWORKING AND SECURITY -

LIBERTY UNIVERSITY

ASSOCIATE'S DEGREE- BUSINESS ADMINISTRATION -

PATRICK AND HENRY COMMUNITY COLLEGE
JAMES "ERIC" RICHARDS