James (Greg) Livingood
Crittenden,KY
Summary
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
32
32
years of professional experience
Work History
Information Technology Manager
Internal Revenue Service - Criminal Investigation
Florence, KY
07.1988 - 12.2020
- Guided implementation of company-wide enterprise security strategy for network and hardware, disaster recovery, data protection and endpoint protection.
- Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
- Guided organizational technology strategy and roadmaps.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Led technology selection and rollout, focusing on organizational planning, provider contracts and supplier service-level agreements.
- Closely collaborated with project members to identify and quickly address problems.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Managed network and system performance, conducting troubleshooting, security patching and maintenance.
- Oversaw IT department operations and training.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Actively led training, mentoring and continuous development for 21-person department.
Education
BBA - Management
Eastern Kentucky University
Richmond, KY05.1983
Skills
- Security planning
- Project lifecycle management
- Agile framework
- Risk mitigation planning
- Problem-Solving
- Planning and Coordination
- Teamwork and Collaboration
- Decision Making
- Dependable and Responsible
- Attention to Detail
Timeline
Information Technology Manager
Internal Revenue Service - Criminal Investigation
07.1988 - 12.2020
BBA - Management
Eastern Kentucky University