Jamesha Hill
Houston
Summary
Professional with experience interacting with patients daily to deliver top-quality healthcare services. Practiced in recording vital signs and supporting medical staff with various patient care tasks. .
Overview
16
16
years of professional experience
Work History
Mail carrier
United State Postal Service
01.2021 - Current
- Sort mail.
- Case mail.
- Deliver mail.
- Picking up and collecting parcel.
- Mail carriers answers customer’s questions, provide forms.
Medical Front Office Receptionist
Evergreen Neurosurgery Center Pllc
Houston
03.2017 - 11.2020
- Managed patient scheduling and appointment confirmations for efficient clinic operations.
- Coordinated front desk activities and ensured a welcoming environment for patients.
- Processed patient intake forms and verified insurance information for accuracy.
- Maintained organized medical records and updated patient information in the system.
- Performed data entry accurately into the practice's EMR system as needed.
- Verified patient demographic information at time of check-in and check-out.
- Prepared charts for new patients prior to their appointment.
- Provided excellent customer service through courteous interactions with patients and families.
Medical Receptionist/Assistant
Houston Retina Associates
Houston
01.2015 - 12.2016
- Managed patient scheduling and appointment confirmations using electronic medical records system.
- Greets and registers patients in a prompt, pleasant, and helpful manner.
- Answers questions regarding patient appointments and testing.
- Oversees waiting area, coordinate patient movement, reports problems or irregularities
- Be familiar with Emergency Preparedness Plan and specifically the Receptionist’s role
- Collected and verified patient insurance information for accurate billing.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
Tax Office Assistant
EC Tax
Houston
01.2014 - 12.2014
- Answers telephone, takes messages, and provides information.
- Collaborated with team members to streamline office operations and enhance productivity.
- Handling inquiries and incoming work requests
- Reviewing files and records to answer requests for information
- Assisted clients with basic tax questions and guided them through paperwork processes.
- Organized and maintained filing systems for tax documents and client records.
Home Health Aide
Helping Hands
Houston
05.2010 - 10.2013
- Assisted clients with bathing, dressing, and incontinence care.
- Prepared meals and snacks according to prescribed diets.
- Providing ambulation assistance and/or exercise;
- Assisting with medications that are self-administered;
- Escorting (but not transporting) the client on trips to obtain medical diagnosis, treatment, or both.
- Accurately completing handwritten and electronic client care and time keeping records.
- Maintained clean and safe living environments for clients at home.
- Improved patient outlook and daily living through compassionate care.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
Education
Certificate of Completion - Medical Coding and Billing
NTI Academy
Houston, TexasBiology
Houston Community College
Houston, Texas 01.2011 - 05.2011
Contemporary Learning Center
Houston, TexasSkills
- Office administration
- Appointment scheduling
- Record keeping
- Customer service
- Data entry
- Teamwork
References
Available upon request
Timeline
Mail carrier
United State Postal Service
01.2021 - Current
Medical Front Office Receptionist
Evergreen Neurosurgery Center Pllc
03.2017 - 11.2020
Medical Receptionist/Assistant
Houston Retina Associates
01.2015 - 12.2016
Tax Office Assistant
EC Tax
01.2014 - 12.2014
Biology
Houston Community College
01.2011 - 05.2011
Home Health Aide
Helping Hands
05.2010 - 10.2013
Certificate of Completion - Medical Coding and Billing
NTI Academy
Contemporary Learning Center