Jada Flores
Spearman
Summary
Dynamic, proactive professional with a strong foundation in customer service, administrative support, and management- honed from an early age through various roles in restaurant operations. Experienced in secretarial work, waiting tables, and assisting with restaurant management, demonstrating exceptional organization, time management, and leadership skills. Additionally, equipped with clinical experience in CNA and phlebotomy, and certified in CPR, I am committed to applying my skills and passion for patient care as I pursue my goal of becoming a Registered Nurse.
Overview
2
2
Certification
Work History
Mail Carrier
Unites States Postal Service
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
Secretary
Salazar Electric III
01.2024 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Waitress
MurMurs Cafe
03.2014 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
No Degree - Nursing
Amarillo College
Amarillo, TXPhlebotomy Certificaton - Phlebotomy
Frank Phillips College
Perryton, TX02-2025
High School Diploma -
Spearman High School
Spearman, TX05-2017
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Keyboarding skills
- HIPAA guideline compliance
Certification
CNA Certification
CPR Certification
Phlebotomy Certification
Languages
Spanish
Native or Bilingual
Timeline
Secretary
Salazar Electric III
01.2024 - Current
Waitress
MurMurs Cafe
03.2014 - Current
Mail Carrier
Unites States Postal Service
No Degree - Nursing
Amarillo College
Phlebotomy Certificaton - Phlebotomy
Frank Phillips College
High School Diploma -
Spearman High School
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