Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jameshia Berry

Summary

Phone: 816-878-1635

Email: Jameshiaberry@yahoo.com

LinkedIn :Jameshia B.

Overview

2026
2026
years of professional experience
2
2
Certifications

Work History

Customer Service Representative

The University of Kansas Health System
Lenexa, Kansas
2025 - Current
  • Managed patient records using electronic health record systems.
  • Maintained confidentiality and compliance with healthcare regulations.
  • Answered customer inquiries and provided accurate information regarding products and services.

Insurance Agent

GEICO
01.2023 - 02.2025
  • Assisted clients in selecting appropriate insurance coverage options.
  • Processed policy applications and renewals in a timely manner.
  • Resolved customer inquiries through effective communication and problem-solving skills.

Insurance Agent

GEHA
03.2021 - 01.2023
  • Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
  • Provided customers with information regarding plan features, pricing, and availability.
  • Explained complex technical terms related to insurance plans in simple language for easy understanding.

Education

Some College (No Degree) - Psychology

Metropolitan Community College
Kansas City, Missouri, MO

Skills

  • Microsoft product expertise
  • Refund processing
  • Multi-line phone operation
  • Credit card processing
  • Technical troubleshooting
  • Insurance expertise
  • Conflict resolution
  • Risk assessment
  • Technical support
  • Logistics management
  • Customer inquiry resolution
  • Policy adjustment

Certification

producer lines

Timeline

Insurance Agent

GEICO
01.2023 - 02.2025

Insurance Agent

GEHA
03.2021 - 01.2023

Customer Service Representative

The University of Kansas Health System
2025 - Current

Some College (No Degree) - Psychology

Metropolitan Community College
Jameshia Berry