Summary
Work History
Education
Skills
Additional Information
Timeline
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Jameshia Streeter

Greensboro,NC

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Work History

Sales Associate Manager

Steppin’ Hi Fashions
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Developed, maintained and utilized diverse client base.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.

Medicare Sales Representative

Quantum 3 Media
  • Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Communicated with people from various cultures and backgrounds on application process.

Customer Service Representative

Conduit Global Call Center
  • Handled customer inquiries and suggestions courteously and professionally.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Data Entry Clerk

TTEC
  • Completed data entry tasks with accuracy and efficiency.
  • Updated and maintained customer information, documents and records.
  • Used computer software to store and retrieve data.
  • Organized, sorted, and checked input data against original documents.

Education

Certificate of Completion - Esthetician

Millennium Trade Academy
Greensboro, NC

Bachelor of Science - Business Administration

Winston-Salem State University
Winston-salem, NC

High School Diploma -

Weldon Stem High School Career Academies
Weldon, NC

Skills

  • Excellent written and Verbal communication skills
  • Customer service
  • Sales Person
  • Social Networking
  • Microsoft Office
  • Telecommunication
  • Organization Skills
  • Problem Solving
  • Self Motivated
  • Computer Proficiency
  • Email Communication

Additional Information

  • Awards , Academic Honor Roll SECU People Helping People Scholarship Employee of the Month

Timeline

Sales Associate Manager

Steppin’ Hi Fashions

Medicare Sales Representative

Quantum 3 Media

Customer Service Representative

Conduit Global Call Center

Data Entry Clerk

TTEC

Certificate of Completion - Esthetician

Millennium Trade Academy

Bachelor of Science - Business Administration

Winston-Salem State University

High School Diploma -

Weldon Stem High School Career Academies

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Jameshia Streeter