Jameshia Thomas
Ridgeland,MS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Bartender
HighBall Lanes
10.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Assistant Manager
The Mighty Crab
08.2019 - 09.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Manager
McDonald's
11.2016 - 08.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
Certification of Medical Assistant -
Delta Technical College
Ridgeland, MS10.2023
High School Diploma -
Callaway High School
Jackson, MS05.2018
Skills
- Attending Multiple Customers
- Responsible Serving
- Guest Satisfaction
- Clear and Effective Communication
- Security Assurance
- Delegating Assignments and Tasks
- Therapeutic Planning
- Safe Work Practices
Accomplishments
- First Aid/CPR Certified
- Proficient in Vital Signs Reading
Timeline
Bartender
HighBall Lanes
10.2022 - Current
Assistant Manager
The Mighty Crab
08.2019 - 09.2022
Manager
McDonald's
11.2016 - 08.2022
Certification of Medical Assistant -
Delta Technical College
High School Diploma -
Callaway High School