Richard Luna

Served high customer volumes during peak hour nights, and weekends.

• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Followed strict recipes and drink measurements to minimize product used.
• Explained daily specials and beverage promotions to exceed daily sales goals.
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Tasked to serve 7 tables, 13 seats at bar and completing drink ticket orders for servers.
• Knowledgeable with navigating POS systems
• Mixed unique and interesting cocktails for customers, including bar specials.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
• Regularly cleaned and sanitized wine racks, beer lockers, refrigeration and storage areas.
• Maintained impeccably clean, attractive and well-stocked bar area.
• Upheld strict regulations for safe alcohol service and food safety.

• Performed opening and closing duties, printing sales reports, setting up for incoming.
• Kept bar presentable and well-stocked to meet customer needs.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Followed strict recipes and drink measurements to minimize product used.
• Explained daily specials and beverage promotions to exceed daily sales goals.
• Crafted special drink and cocktail menu items for seasonal offerings.
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• Maintained impeccably clean, attractive and well-stocked bar area.
• Kept bar stocked with fine wine, craft beers and prepared charcuterie boards with assorted meats and pickled veggies.
• Collaborated with Chef to come up with flavorful food and wine pairings.
• Assisted with inventorying beverage stock and bar supplies.
• Tracked bar stock levels and promptly replenished low materials to prevent shortages.
• Created attractive bar displays by strategically arranging bottles and glasses.
• Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.