Jamesia Hines
Atlanta,GA
Summary
Versatile and results-driven professional with a robust background spanning floral management at Kroger to health care and warehouse operations. Excelled in customer service and critical thinking, achieving significant improvements in efficiency and client satisfaction. Skilled in adaptation and detail-oriented tasks, consistently delivering beyond employer expectations without exceeding a 55-word limit.
Overview
5
5
years of professional experience
Work History
Floral Manager
Kroger
03.2024 - 09.2024
- Inventoried plants and flower care supplies and ordered more.
- Monitored special orders to promote timely deliveries of floral displays, bouquets and decorative items.
- Trained employees on customer order taking and basic floral arranging.
- Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
- Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
Waitress
DraftKings
02.2023 - 01.2024
- Provided excellent customer service in a fast-paced environment, ensuring a positive dining experience.
- Took orders accurately and efficiently, managing multiple tables at once.
- Collaborated with kitchen staff to deliver timely service and handle special requests.
- Assisted with training new staff, enhancing team performance and service quality.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Home Health Aide
Health at Home
03.2021 - 11.2022
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Delivered personalized care to clients, assisting with daily living activities and medication reminders.
- Developed strong relationships with clients and families, ensuring a compassionate environment.
- Maintained accurate records of care provided and reported changes in clients' conditions to healthcare professionals.
- Assisted clients with meal preparation, light housekeeping, and transportation to appointments.
Warehouse Assistant
Kelloggs
02.2020 - 08.2021
- Assisted in inventory management, including receiving, sorting, and storing products.
- Maintained cleanliness and organization of work areas to ensure safety and efficiency.
- Collaborated with team members to meet shipping and receiving deadlines.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
Education
Diploma -
New Schools At Carver
Atlanta, GAMedical Billing And Coding -
Miller Motte College
Online Campus Certified Nursing Assistant -
Cna Covenant
Marietta, GASkills
- Detail oriented
- Adaptation
- Health care
- Communication skills
- Critical thinking
- Goal Setting
- Scheduling
- Customer Service
- Reliable
Timeline
Floral Manager
Kroger
03.2024 - 09.2024
Waitress
DraftKings
02.2023 - 01.2024
Home Health Aide
Health at Home
03.2021 - 11.2022
Warehouse Assistant
Kelloggs
02.2020 - 08.2021
Diploma -
New Schools At Carver
Medical Billing And Coding -
Miller Motte College
Certified Nursing Assistant -
Cna Covenant