Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

RUTH NOVELLA RODRIGUEZ

Emeryville,CA

Summary

Dynamic manager with 2 years of experience in Starbucks and Floral departments, skilled in overseeing daily operations and team performance. Focused on delivering legendary customer service and fostering a positive shopping experience. Strong ability to manage diverse tasks efficiently while ensuring high standards of quality.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Floral Manager

Albertsons Company Inc.
05.2024 - Current
  • I excel in artistic floral arranging, and fostering vendor relationships, enhancing floral department success. I've significantly boosted seasonal sales through innovative displays and exceptional customer service, demonstrating strong work ethic and communication skills. Proactive Floral Manager with 5+ years of retail experience. Successful in leadership and motivation with extensive knowledge of store displays. Adept at profit while decreasing shrink and maintaining a clean and efficient department under pressure. Floral Manager with distinguished understanding of flower arrangements and leadership. Committed to increasing sales and supervising an efficient and excellent team.

Starbucks Manager

Albertsons Company Inc.
08.2022 - 11.2023
  • Maintains inventory levels, completes inventories, stocks and maintains product quality as needed. Scheduled and directed staff to maximize productivity, hires and trains staff to effectively deliver excellent customer service, and deliver a consistently high quality product. Launches, organizes, and executes new promotional developments, identifies and exceeds sales targets, an effective problem solver.

Facilities Assistant

Oracle
11.2019 - 01.2022
  • Enhanced facility efficiency by conducting regular maintenance checks and identifying areas for improvement. Collaborated with cross-functional teams to optimize space utilization, leading to increased operational efficiency. Assisted in budget planning for new purchases or upgrades, offering informed recommendations based on current needs. Served as point of contact for internal and external customers seeking support and information. Built relationships with vendors and contractors to support timely and cost-effective services. Improved employee satisfaction with workplace conditions through proactive communication and prompt issue resolution.

Conference Coordinator

Urban Services Group
07.2016 - 11.2019
  • Provides legendary customer service, stocks and restocks ingredients and supplies as needed, maintains cleanliness levels, uses knowledge to create passion and delivers a highly satisfied experience. Acquired contracts and agreements to finalize negotiations and obtain approval. Consulted with customers to determine objectives and requirements for events. Negotiated favorable contracts with vendors, resulting in cost savings and improved event quality, signatures. Created detailed timelines and budgets for events to meet all deadlines. Developed strong relationships with key stakeholders, facilitating successful partnerships for future events.

Education

Phlebotomy Certification - Phlebotomy

Bay Area Medical Academy
San Jose, CA
07.2024

High School Diploma - undefined

Oakland Adult School
04.2024

Skills

  • Outstanding communication skills
  • Detail-oriented
  • Reliable
  • Organized
  • Bilingual in Spanish
  • Excellent multi-tasker Team-oriented
  • Fast learner
  • Adaptability

Certification

  • Certified Phlebotomy Technician 1
  • License Number-CPT-02465942 Start date: 2025-02-05 Expiration Date: 2027-02-04

Timeline

Floral Manager

Albertsons Company Inc.
05.2024 - Current

Starbucks Manager

Albertsons Company Inc.
08.2022 - 11.2023

Facilities Assistant

Oracle
11.2019 - 01.2022

Conference Coordinator

Urban Services Group
07.2016 - 11.2019

Phlebotomy Certification - Phlebotomy

Bay Area Medical Academy

High School Diploma - undefined

Oakland Adult School

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