James J. Sampson
Jacksonville,Fl
Summary
Energetic leader, team builder, and competent individual with 20 years of effective communication through non- profit and for profit organization. Proficient in multi-tasking, time management, prioritizing, and working with others. Strong commitment to servicing the needs of at-risk and disadvantaged youth and adults, including those diagnosed with mental health conditions. Skilled in targeted mental health case management and advocacy for clients who have complex needs. Thoughtful Residential Supervisor overseeing direct care for approximately 30 to 40 individuals in comprehensive Youth Crisis facility. Approachable liaison between residents, families and other invested personnel, providing access to resources and support for reintegration to society. Engaging role model with enthusiasm for connecting individuals with resources necessary to pursue healthy and productive lives.
Overview
18
18
years of professional experience
Work History
Lead Residential Supervisor
Youth Crisis Center
10.2020 - Current
- Scheduled fun social and recreational activities for residents.
- Maintained caring, supportive and safe environment for residents through careful monitoring and continuous oversight.
- Observed strict safety guidelines and regularly inspected bedrooms and common areas for any issues that posed danger to residents and staff members.
- Recognized changes in behavior indicating potential crisis situations and took immediate and appropriate action.
- Coordinated all staffing schedules and made sure that each shift had adequate coverage.
- Mediated conflict to provide safe and secure environment through policy enforcement.
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
- Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
Assistant Pastor /Worship Pastor & Leader
First New Zion Missionary Baptist Church, Florida General Baptist Convention Inc
02.2005 - Current
- Provided spiritual care through visitation, counseling and prayer.
- Planned and conducted worship services, wrote sermons and worked with key church leaders to carry out church mission.
- Led programs such as worship, study, fellowship and service opportunities.
- Oversaw administration and management of all areas of ministry.
- Coordinated and spearheaded programs to increase church members' service throughout community
- Supervised associate pastors and staff leading education, youth, pastoral care, and older adult ministry programs
Juvenile Probation Officer
Justice
12.2018 - 09.2020
- Evaluated program effectiveness and obstacles to implementation by recommending changes to protocols in order to improve reach of services.
- Supervised caseloads of juveniles in the justice system to address and support unique needs of these clients.
- Collaborated with police detectives, child welfare organizations and district attorneys to resolve cases and protect juvenile individuals.
- Conducted client needs assessments based on presented issues as well as social and restorative justice models of care.
- Analyzed, reported and submitted statistics for funding purposes and program evaluation.
- Developed key partnerships with staff of community organizations to improve access to educational services among disenfranchised youth.
Juvenile Detention Officer II (Lead Officer
CPL
03.2017 - 12.2018
- Supervised inmates during mealtime and recreational time.
- Observed and recorded mental and physical health of each juvenile offender.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
Community Service Worker/Transportation Services
Right Path Behavioral Health
09.2012 - 11.2016
- Responded to and processed found property calls, logging details and filing required reports for further action.
- Assisted police officers in routine investigations by canvassing areas, collecting and documenting evidence and coordinating community responses.
- Identified violations, collaborated with local law enforcement to address concerns and testified in court as to details of offenses.
Case Manager
Keeton Corrections
11.2010 - 05.2011
- Helped patients receive appropriate, high-quality care with reasonable results.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
Community Outreach Program Director
Hope Inc
02.2006 - 06.2010
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Developed and created programs and monitored effectiveness against individual participant needs.
- Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
- Worked with senior case managers to coordinate team development activities and trainings.
- Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
Insurance Claims Representative
Citibank
12.2004 - 05.2005
- Worked productively in fast-moving work environment to process large volumes of claims.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Examined reports, accounts and evidence to determine integrity and accuracy of information.
- Interviewed policyholders to verify information and obtain additional details.
- Proposed settlements for uncomplicated issues to resolve claims.
Education
Master of Arts - Counseling
Jacksonville Theological Seminary
Jacksonville, FL2023
Graduate -
UF Health of Jacksonville
Jacksonville, FL06.2013
Bachelors of Theology -
Revelation Message Bible College
Jacksonville, FL02.2010
Associates - Biblical Studies
Revelation Message Bible College
Jacksonville, FL05.2008
Diploma -
Florida State College At Jacksonville
Jacksonville, FL01.2001
Skills
- Proficient in
- Microsoft Office and Internet
- Workplace Design
- Administrative Duties
- Residential Support
- Safety Inspections
- Staff Meetings
- Crisis Counseling
- Behavioral Intervention Plans (BIP)
- Emergency Support
- Interviewing and Hiring
- Behavior Modification
- Correction Plans
Timeline
Lead Residential Supervisor
Youth Crisis Center
10.2020 - Current
Juvenile Probation Officer
Justice
12.2018 - 09.2020
Juvenile Detention Officer II (Lead Officer
CPL
03.2017 - 12.2018
Community Service Worker/Transportation Services
Right Path Behavioral Health
09.2012 - 11.2016
Case Manager
Keeton Corrections
11.2010 - 05.2011
Community Outreach Program Director
Hope Inc
02.2006 - 06.2010
Assistant Pastor /Worship Pastor & Leader
First New Zion Missionary Baptist Church, Florida General Baptist Convention Inc
02.2005 - Current
Insurance Claims Representative
Citibank
12.2004 - 05.2005
Master of Arts - Counseling
Jacksonville Theological Seminary
Graduate -
UF Health of Jacksonville
Bachelors of Theology -
Revelation Message Bible College
Associates - Biblical Studies
Revelation Message Bible College
Diploma -
Florida State College At Jacksonville
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