JAMES "JIM" LUCAS

Recognized a need in my community for creative, custom residential remodeling that helps homeowner achieve their aesthetic goals for the interior and exterior of their property and/or diagnose their automotive needs, then offering a sensible solution at a price that both client and I are comfortable with.

Prepared figures and budgets based upon material cost and labor at competitive prices.

Practiced safety procedures and policies

Consulted with customers throughout job to make sure that their needs and ideas are being met.

Prepared bank deposits and handled business sales, returns and transaction reports.

Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Conducted routine inspections to check quality and compliance with established specifications.
• Delegated high volumes of work to empower team, build trust and assist with professional development.
• Interviewed, hired and trained new employees for production positions.
• Maintained compliance with company policies, objectives and communication goals.
• Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
• Identified individual employee's unique work styles and adapted management methods.
• Coordinated employee schedules to keep pace with business needs and meet company demands.
• Evaluated employee performance and coached and trained to improve weak areas.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.