James Jr Rankin
Magee,MS
Summary
I have 24 years of experience with 2 years of college with hands-on experience, and have been a lead technician for Hussmann several years. Over my career with Hussmann, I have trained many technicians for refrigeration, HVAC, and CO2 systems. I've been a certified safe start teacher. Also, now I am the master lead technician for Hattiesburg/Gulfport MS and a superuser. I have excellent people skills, as well as troubleshooting skills.
Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Highly skilled Master Lead Technician with comprehensive experience in managing teams, streamlining operations, and implementing safety protocols. Known for strong problem-solving abilities, superior technical acumen, and leadership skills. Proven track record of improving efficiency and productivity while ensuring compliance with industry standards and regulations.
Resourceful Lead Technician known for high productivity and efficient task completion. Excel in troubleshooting, preventive maintenance, and project management. Strong at communication, teamwork, and adaptability, ensuring success in fast-paced environments. I have experience with CO2 rack systems and monoblock.
Overview
20
20
years of professional experience
Work History
Lead Technician
Hussmann Refrigeration
New Orleans, Louisiana
09.2006 - Current
- Documented processes for future reference by team members.
- Managed multiple projects simultaneously while meeting deadlines.
- Analyzed customer requirements to determine appropriate solutions.
- Assisted junior technicians in resolving complex technical problems.
- Maintained up-to-date knowledge of current technology trends.
- Conducted system maintenance, including troubleshooting, repairs, upgrades, and installations.
- Provided technical support to customers and staff on a variety of hardware and software issues.
- Coordinated with vendors to ensure timely delivery of products or services.
- Followed safety practices to safeguard against injury and damage to property.
- Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
- Entered and distributed work orders to other technicians.
- Contacted customers prior to date of scheduled installation to verify appointment.
- Managed quality control and maintained high level of customer satisfaction.
- Cleaned, maintained, and properly stocked company vehicle to prepare for required duties.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Installed new components or replaced defective parts to restore functionality.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Communicated with distributors to acquire necessary equipment for projects.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Acquired technical knowledge of CO2 systems for effective troubleshooting.
Service Technician
Walmart
Jackson, Mississippi
02.2020 - 09.2021
- Diagnosed problems and determined solutions for various customer issues.
- Repaired faulty components such as motors, pumps, valves, switches.
- Performed onsite repair of equipment at customer locations.
Education
Associate of Arts - HVAC/R Installation and repairs
Jones County Junior College
Ellisville, MS05-2002
Skills
- Blueprint Reading
- System Maintenance
- Schematics Interpretation
- System Testing
- Testing and repair
- Mechanical Troubleshooting
- Electrical Systems
- Diagnostic Testing
- Component Replacement
- Equipment Repair
- Equipment Maintenance
- Quality Control
- Customer Service
- System Troubleshooting
- HVAC Systems
Power Tools and Equipment
- Installation and Repair
- Tech-Savvy
- Written/Verbal Communication
- Electrical repair
Timeline
Service Technician
Walmart
02.2020 - 09.2021
Lead Technician
Hussmann Refrigeration
09.2006 - Current
Associate of Arts - HVAC/R Installation and repairs
Jones County Junior College