Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Music, Football
Timeline
Generic

James (Mark) Stevenson

Mesa,AZ

Summary

Competitive Route Sales Representative with strong background providing customers with specific products to address needs and requirements. Effective in handling orders and verifying delivery of accurate shipments in alignment with strict schedules. Innovative and focused professional polished in maintaining accurate records of sales, developing leads and prospects and resolving customer issues. Motivated Trainer eager to help new hires advance in knowledge and abilities to meet career goals. Engaging and hands-on instructor with more than 25 years of related experience and superior planning and time management abilities.

Overview

34
34
years of professional experience

Work History

Route Sales Representative/ Trainer

Schwan's Home Service
09.2015 - 12.2023
  • Improved customer satisfaction by promptly addressing concerns and providing solutions to issues.
  • Maximized sales through effective territory management.
  • Established strong relationships with clients, resulting in increased repeat business and referrals.
  • Expanded client base by consistently seeking out new opportunities for sales growth.
  • Collaborated with team members to develop innovative sales strategies, boosting overall revenue.
  • Maintained accurate inventory records, ensuring sufficient product availability for customers.
  • Trained new Route Sales Representatives, sharing best practices for success in the role.
  • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
  • Delivered orders to customers to drive full satisfaction.
  • Operated delivery vehicles safely and efficiently. Operated a Ford E450

Restaurant General Manager

Pizza Hut
02.1990 - 09.2015
  • Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
  • Enhanced customer satisfaction through consistent delivery of high-quality food and service.
  • Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
  • Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
  • Controlled all day to day operations, set up store per opening procedures.
  • Completed bank deposits
  • Completed needed food prep.
  • Controlled labor costs and reduced shrink

Education

Mountain View High School
Mesa, AZ

Skills

  • Territory Development
  • Sales Development
  • Route Management
  • Team Support
  • Stock Rotation
  • Adaptability
  • Problem Solving
  • Time Management
  • Dependability
  • Clean MVR
  • Safe Driving(including Post/Pre Trip Inspections)

Accomplishments

    Became a DTS(Depot Training Specialist), after showing large success in the growth and development of the routes that I was in charge of managing.

Affiliations

  • Music and Football

Music, Football

Cardinals Fan, and Music Fan

Timeline

Route Sales Representative/ Trainer

Schwan's Home Service
09.2015 - 12.2023

Restaurant General Manager

Pizza Hut
02.1990 - 09.2015

Mountain View High School

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James (Mark) Stevenson