James Michael Bowman
Ballston Spa,NY
Summary
Detail-oriented expert in food service operations, recognized for strong customer engagement and gourmet product knowledge. Committed to elevating service standards and enhance the overall experience and gain a returning customer.
Overview
28
28
years of professional experience
Work History
Deli Sales Associate
Hannaford Supermarket
Ballston Spa, New York
08.2024 - Current
- Assisted customers with selecting deli products and addressing inquiries.
- Operated slicing and preparation equipment for meats and cheeses.
- Maintained cleanliness and organization of deli display case.
- Prepared sandwiches and platters per customer specifications.
Owner and Operator
Beverly's Eatery
Ballston Spa, New York
05.2013 - 04.2020
- Managed daily operations of a busy eatery FOH and BOH in a competitive market.
- Developed and implemented menu items aligned with customer trends.
- Oversaw staff hiring, training and scheduling to optimize service.
- Maintained inventory levels through efficient ordering and tracking.
- Ensured compliance with health and safety regulations in food preparation
- Handled financial transactions, cash management and vendor payments.
- Greeted and seated customers.
- Executive Chef.
Owner and Operator
Beverly's Specialty Foods
Saratoga Springs, New York
04.1998 - 01.2012
- Oversaw daily restaurant operations, ensuring efficient service delivery.
- Trained and supervised staff to uphold high service quality standards.
- Created menus utilizing seasonal ingredients and catering to customer preferences.
Education
Bachelor of Arts - Psychology
City University of New York, Hunter College
New York, NYSkills
- Customer service
- Gourmet product knowledge
- Food safety compliance
- Equipment operation
- Inventory management
- Food presentation techniques
- Menu development
- Assess and prioritize issues quickly
- Creative eye for stylish displays
- Good communication skills
Opening of NEW Gourmet Markets
- Involved with design layout of store choosing display options and coolers. Structured the work areas to be user friendly and be a productive space
- instrumental in choosing retail items and food sales and managed daily operations
MARKETS:
Foodstuffs, Philadelphia, PA; The Food Basket, Chelsea, NYC; Cheese, Etc. Monroe CT;
The Mermaid Market, Fire Island, NY; Beverly's Specialty Foods, Saratoga Springs, NY
Timeline
Deli Sales Associate
Hannaford Supermarket
08.2024 - Current
Owner and Operator
Beverly's Eatery
05.2013 - 04.2020
Owner and Operator
Beverly's Specialty Foods
04.1998 - 01.2012
Bachelor of Arts - Psychology
City University of New York, Hunter College