James Michael Smith
Ironton
Summary
Assisted teams in achieving goals through diligent work ethic. Supported customer-focused initiatives with strong attention to detail. Contributed to organizational tasks with effective supervisory skills.
Overview
26
26
years of professional experience
Work History
Machine Operator
Vertiv
04.2013 - Current
- Operated machinery to ensure efficient production flow and quality standards.
- Monitored equipment performance, identifying issues for timely resolution.
- Conducted routine maintenance on machines to minimize downtime and enhance reliability.
- Trained new operators on safe machine operation and best practices for efficiency.
Warehouse Supervisor
Your Kentucky Tobacco Resource
01.2005 - 01.2010
- I was responsible for every aspect of the warehouse, from packing and shipping orders, to the loading and unloading of trucks. I also monitored the quality control of product as well as keeping a very strict inventory.
Shipping Lead
Outdoor Seasons
01.2002 - 01.2004
- Here, I processed and shipped daily orders to customers and our parent company in Denver, CO. I utilized Microsoft Word and Excel to track and monitor inventory, as well as give monthly reports to the plant manager.
Account Representative
GC Services/ GMAC
01.2000 - 01.2002
- While making 1st party collection calls for GMAC leased and financed vehicle customers, I assisted them with billing questions, payment options, and hardship resolutions. I was Employee of the Month September 2001.
Education
Marketing
Ohio University Southern Campus
Ironton, OHCollege Preparatory - undefined
Dawson Bryant High School
Ironton, OH01.1994
Marketing Certificate - undefined
Collins Career Center
Chesapeake, OH01.1994
Skills
- Showcased outstanding written and verbal communication skills to enhance information exchange
- Executed Windows-based computer operations, showcasing proficiency in Microsoft Office applications
- Oversaw warehouse inventory processing, shipping, and receiving operations
- Executed exceptional customer service by addressing inquiries and resolving issues promptly
- Championed strategic objectives to drive measurable outcomes
- Exhibited meticulous attention to detail across all tasks and projects
- Demonstrated a consistently friendly demeanor to enhance customer relations
Accomplishments
2 time Vertiv Spotlight Award Winner
Timeline
Machine Operator
Vertiv
04.2013 - Current
Warehouse Supervisor
Your Kentucky Tobacco Resource
01.2005 - 01.2010
Shipping Lead
Outdoor Seasons
01.2002 - 01.2004
Account Representative
GC Services/ GMAC
01.2000 - 01.2002
College Preparatory - undefined
Dawson Bryant High School
Marketing Certificate - undefined
Collins Career Center
Marketing
Ohio University Southern Campus