Jameson Arbuckle
Villa Grove,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Tech Advisor
Target
Champaign, IL
11.2022 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Developed strong customer relationships to encourage repeat business.
- Assisted in the design of planograms to optimize product placement and maximize sales.
- Engaged in discussions with vendors regarding new products or promotions that could be included in the planogram.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Bookkeeper
Klatt Properties
Champaign, IL
06.2021 - 11.2022
- Processed accounts payable and receivable transactions.
- Conducted monthly bank reconciliations.
- Reviewed employee expense reports for compliance with company policies.
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
- Helped businesses keep finances in order by managing accounting ledgers and recording journal entries.
- Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
- Analyzed financial transactions, assigning to specific accounts.
- Defined bookkeeping policies and procedures by developing system to account for financial transactions.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Calculated and produced checks for utilities, taxes and other operational payments.
Technician
Best Inc.
Champaign, IL
06.2020 - 06.2021
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Tested and calibrated instruments to ensure accuracy and reliability of data.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Operated specialized diagnostic tools used to identify system faults.
- Analyzed data collected during testing to determine root cause of failure.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Responded promptly to emergency service requests from customers in order to prevent further damage or disruption of service.
- Troubleshot systems and equipment and ran tests to make effective recommendations.
- Managed quality control and maintained high level of customer satisfaction.
Education
Associate of Science - Business Administration
Parkland College
Champaign, IL05-2024
Skills
- Strategic Planning
- Teamwork and Collaboration
- Listening actively
- Conflict Management
- Problem-Solving
- Professionalism
- Relationship Development
- Task Prioritization
- Decision-Making
Timeline
Tech Advisor
Target
11.2022 - Current
Bookkeeper
Klatt Properties
06.2021 - 11.2022
Technician
Best Inc.
06.2020 - 06.2021
Associate of Science - Business Administration
Parkland College