Jessica Austin
Madisonville,KY
Summary
Efficient and self-motivated worker with exceptional time management abilities and a quick learning aptitude. Strong attention to detail ensures accuracy and quality in all tasks. Proven team player with a solid background in customer service, enhancing client satisfaction and loyalty.
Overview
13
13
years of professional experience
Work History
Tech Advisor
TCC- Verizon
Madisonville, KY
06.2018 - 08.2025
- Completed District Manager in Training Program in 2021.
- Worked in multiple sections within the company (e.g. worked under the telesales team during the beginning of covid, in which we processed orders remotely)
- Duties include driving sales in a commission based environment. Meeting sales expectations, including bonuses for meeting specialized metrics.
- Coordinator in the store, with the community, for company based quarterly events. (e.g. Free backpack giveaway, Adopt-a-Pet day, and many other TCC Gives sponsored events and fundraising campaigns)
- Duties include leading/driving credit sales(alongside loyalty program), setting planograms, making schedules, trained new associates, conducted interviews, conducted standard associate performance reviews.
Cashier Manager
Sears
02.2017 - 04.2018
- Duties include creating retail sales goals for the day and month, along with other duties in the profession.
Stylist Associate
Shannon Aleksandrs Salon
09.2016 - 12.2016
Celebration Specialist
ABC Fine Wines & Spirits
01.2015 - 07.2015
Cashier/Trainer/Retail/Shift Leader
Cracker Barrel
11.2012 - 03.2014
- Duties include meeting sales goals along with meeting promotional quotas. Day to day cleaning responsibilities.
- Duties include day to day retail goals, guest relations, training new cashiers. Basic cleaning responsibilities. I also began training on shift leading.
Education
Cosmetology - undefined
The Salon Professional Academy
01.2016
HS Diploma - undefined
Henderson County High School
01.2008
Additional Information
Completed District Manager in Training Program in 2021., Worked in multiple sections within the company, including telesales team during the beginning of COVID, processing orders remotely.
Timeline
Tech Advisor
TCC- Verizon
06.2018 - 08.2025
Cashier Manager
Sears
02.2017 - 04.2018
Stylist Associate
Shannon Aleksandrs Salon
09.2016 - 12.2016
Celebration Specialist
ABC Fine Wines & Spirits
01.2015 - 07.2015
Cashier/Trainer/Retail/Shift Leader
Cracker Barrel
11.2012 - 03.2014
Cosmetology - undefined
The Salon Professional Academy
HS Diploma - undefined
Henderson County High School