Jameson Dorvil
Boynton Beach,FL
Summary
Knowledgeable, with solid background in supervising front-line operations. Proven track record of improving team efficiency and ensuring adherence to safety protocols. Demonstrated ability to lead teams and resolve conflicts effectively.
Overview
23
23
years of professional experience
Work History
Frontline Supervisor
Publix Distribution Center
01.2023 - Current
- Making sure all safety protocols and procedures are being followed
- Planning work schedules and assigning work duties to staff
- Evaluate and report on employee performance Maintaining records, reporting relevant information, and preparing any necessary documentation
- Interacting with different people, conveying clear and concise instructions and feedback, and communicating in a way that makes employees feel comfortable
Coach/Lead
Publix Distribution Center
01.2018 - 01.2023
- Ensure staff follows organization policies and regulations
- Overlook store operations on a day-to-day basis
- Plan and assign daily workload to team members
Center Production Manager
FedEx Office
01.2015 - 01.2018
- Manages production flow to ensure all production orders are done right and on time
- Assists in the training of center team members
- Coordinates pick-up and delivery of customer orders
- Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers
- Responsible for ensuring quality during and after production process
- Completes required financial paperwork and assist with financial reporting including daily sales, close-outs and bank deposits
Senior Clerk
Florida Department of Health
01.2013 - 01.2015
- Performs clerical tasks, including data entry, photocopying, faxing, inventory of supplies, and preparing correspondence and/or reports
- Work with customers daily in person or over the phone
- Provide assistance to others regarding procedures or standards
Teller
Wells Fargo
01.2010 - 01.2013
- Provide customer service: directly and indirectly
- Communication through direct contact and telephone communication
- Money handling: Cash, Debit card, Checks, Money Orders, Official Checks, Cash Advances
Assistant General Merchandise Manager
Albertsons, LLC
01.2002 - 01.2010
- Overlook store operations on a day-to-day basis
- Generate purchase reports reflecting the store’s gains and losses
- Oversee individual departments and ensure that all departments are always presentable
- Direct supervision to Customer Service Department, including overflow help of selling lottery, movie rentals, sending and receiving MoneyGram, handling customer complaints, and merchandise returns and refunds
Skills
- Train and Motivate Others
- Equipment Operation
- Pre Trip Inspections
- Rapid Work Pace
- Deadline-Oriented
- Confidentiality
- Time Management
- Data Entry Management
References
Available upon request.
Timeline
Frontline Supervisor
Publix Distribution Center
01.2023 - Current
Coach/Lead
Publix Distribution Center
01.2018 - 01.2023
Center Production Manager
FedEx Office
01.2015 - 01.2018
Senior Clerk
Florida Department of Health
01.2013 - 01.2015
Teller
Wells Fargo
01.2010 - 01.2013
Assistant General Merchandise Manager
Albertsons, LLC
01.2002 - 01.2010