James Owen De Jesus
Chula Vista,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Manager
Happy Lemon
08.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within 25% labor cost.
Sales Associate
Saje Natural Wellness
10.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Front of House Team Member
Weapon Ramen
04.2021 - 08.2021
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Barista
Kalo Boba And Acai
06.2020 - 04.2021
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of teas and merchandise.
Education
High School Diploma -
Eastlake High School
Chula Vista, CA06.2020
Skills
- Customer Relationship Management
- Customer Service
- Team Leadership
- Cost Management
- Excellent Memory
- New Hire Training
- Conflict Mediation
- Safe Food Handling Practices
- POS System Operations
- Cash Register Operation
Languages
Japanese
Elementary
Timeline
Sales Associate
Saje Natural Wellness
10.2021 - 01.2022
Manager
Happy Lemon
08.2021 - Current
Front of House Team Member
Weapon Ramen
04.2021 - 08.2021
Barista
Kalo Boba And Acai
06.2020 - 04.2021
High School Diploma -
Eastlake High School
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