Summary
Overview
Work History
Skills
Timeline
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James Payne

Memphis,TN

Summary

Dynamic operations professional with extensive experience at FedEx, excelling in optimizing hub performance and ensuring compliance. Proven track record in utilizing software tools for process improvement and demonstrating strong communication skills. Adept at managing inventory and achieving operational goals with precision and efficiency.

Overview

5
5
years of professional experience

Work History

Ramp Agt-Trunk(Non-DOT)

FedEx
05.2021 - Current
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Operated a variety of machinery and tools safely and efficiently.
  • Managed inventory and supplies to ensure materials were available when needed.

Hub Operations Manager

FedEx
08.2020 - 05.2021
  • Monitored KPIs such as turnaround time, accuracy rates, delivery times to measure performance of hubs' operations.
  • Developed and implemented procedures to ensure efficient hub operations.
  • Ensured compliance with all local regulatory requirements related to hub operations.
  • Created reports to track progress towards meeting operational goals and objectives.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Skills

  • Knowledge of various PC applications (Workbench, Trips, UTrams, AV Reports, etc)
  • Proficient in PC software (Word, spreadsheets, etc)
  • Good human relations and verbal communication skills
  • Typing speed of 25 WPM
  • Operational compliance associated with the proper handling of packages/freight
  • Accuracy of necessary documentation

Timeline

Ramp Agt-Trunk(Non-DOT)

FedEx
05.2021 - Current

Hub Operations Manager

FedEx
08.2020 - 05.2021

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James Payne