Summary
Overview
Work History
Education
Skills
Certification
Timeline
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James Ryan Edwards

Erie,PA

Summary

I am an experienced hospitality manager focusing on a career shift to a position aligned with my educational background. I am seeking full-time employment with an organization looking to utilize my skills to create a mutually beneficial and rewarding relationship. My ideal employment environment would include continuous development, challenges, and opportunities for advancement.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Service Manager

Perkins American Food Co.
03.2022 - Current
  • Improved customer satisfaction by implementing streamlined service processes and staff training programs.
  • Enhanced team morale through regular recognition of exceptional performance and organizing team-building events.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Performed regular inventory inspections and compared results to POS data to identify discrepancies and prepare vendor order needs.
  • Prepared weekly schedules for service staff.
  • Responsible for daily cash counts, bank deposits, and logging of transactions.

Food & Beverage Customer Service

Primo Barone's Restaurant
  • Reliable team member for 9 years.
  • Developed and maintained positive relationships with customers to enhance service and ensure repeat business.
  • Handled customer complaints professionally with a goal of sincere remedy.

Education

MBA - Management

Penn West University of PA
California, PA
05-2026

Bachelor of Science - Accounting

Clarion University of Pennsylvania
Clarion, PA
05-2017

Skills

  • BSBA coursework involved all major business functions: Finance, Economics, Accounting, Management, Marketing
  • Proficient with Microsoft Office Suite: Word, Excel, Powerpoint
  • Excellent interpersonal and communication skills
  • Function equally well working with teams or independent tasks
  • Organized, efficient, and detail oriented
  • Self-motivated and adaptable to new concepts and challenges
  • Experienced in Data Analysis and construction of Forecasting Models

Certification

  • ServSafe Food Handler's Certification


Timeline

Service Manager

Perkins American Food Co.
03.2022 - Current

Food & Beverage Customer Service

Primo Barone's Restaurant

MBA - Management

Penn West University of PA

Bachelor of Science - Accounting

Clarion University of Pennsylvania

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James Ryan Edwards