Summary
Overview
Work History
Education
Skills
Timeline
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James W Berry

Jacksonville,FL

Summary

Dynamic professional with 20 years of extensive experience in the entertainment and hospitality industry who is respected for integrity, Subject Matter Expertise, and ability to work effectively with nearly anyone, both internally and with clients. Rapid learner works effectively throughout the company; forges the relationships that get emergencies managed fast. 5 years of prior expertise in Laboratory and Blood Collection. Strong background in laboratory protocols and phlebotomy, ensuring precision and safety in specimen handling. Proven track record in managing operations, leading teams, and delivering superior customer experiences.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

25
25
years of professional experience

Work History

Manager

Emperor's Gentlemen Club
07.2017 - Current
  • Supervise all club staff 60 plus
  • Create and maintain an excellent work environment, centered upon teamwork and mutual respect
  • Phone support, creating correspondence, and provide back-up support for the managers as well as administrative staff
  • Monitor and evaluate club operations, programs, processes and/or practices for quality and effectiveness; make recommendations for improvement
  • Attend day and night meetings, develop and make presentations and recommendations to the Owner and General Manager regarding Club Operations
  • Collaborate and provide support to General Manager
  • Member Engagement/Involvement - Communicate with members regularly to keep them informed and engaged

Team Leader

OneBlood (The Blood Alliance)
08.2012 - 05.2016
  • Supervised a team of up to 6-10 staff members
  • Obtained medical history from donors
  • Performed phlebotomy and collection procedures to collect blood or blood components following SOP's
  • Performed vital signs
  • Displayed excellent customer service and professionalism towards all customers
  • Assisted with the recruitment of potential apheresis
  • Operated mobile unit to collect blood products around the surrounding areas
  • Notified chairperson of the daily goal and run end of the day reports
  • Mentored staff- and counsel new employees
  • Legacy Alyx Trainer

EMT (Externship)

Orange Park Medical
03.2012 - 08.2012
  • Performed phlebotomy procedures, collecting blood samples from patients in a high-volume clinical setting.
  • Ensured accurate labeling and handling of specimens, maintaining a 98% accuracy rate in sample identification.
  • Adhered to strict safety protocols, reducing the risk of contamination and ensuring patient safety.
  • Assisted in specimen processing and data entry, contributing to a streamlined laboratory workflow.

Head of Security/Manager

Gold Club
01.2001 - 01.2012
  • Supervise all club staff 60 plus
  • Create and maintain an excellent work environment, centered upon teamwork and mutual respect
  • Phone support, creating correspondence, and provide back-up support for the managers as well as administrative staff
  • Monitor and evaluate club operations, programs, processes and/or practices for quality and effectiveness; make recommendations for improvement
  • Attend day and night meetings, develop and make presentations and recommendations to the Owner and General Manager regarding Club Operations
  • Collaborate and provide support to General Manager
  • Member Engagement/Involvement - Communicate with members regularly to keep them informed and engaged
  • Ensured safety and security by collecting and controlling IDs, maintaining a safe environment, and conducting regular patrols among visitors and patrons.
  • Resolved issues, reported critical situations, and monitored staff compliance with safety protocols.
  • Handled payment transactions, greeted patrons, conducted security patrols, and maintained cleanliness of work area.
  • Managed unruly patrons and communicated effectively with managers to meet all requirements.
  • Recognized as Employee of the Month for consistently delivering exceptional performance.
  • Developed and implemented security protocols to enhance overall safety measures.
  • Conducted regular risk assessments to identify vulnerabilities and mitigate threats.
  • Oversaw security personnel performance, providing coaching and mentorship for professional growth.
  • Analyzed security incidents to develop strategies for continuous improvement in policies.
  • Kept team compliant with security protocols and appearance standards.
  • Conducted thorough background checks on potential hires to maintain a safe working environment for all employees.

Education

High School Diploma -

Florida Medical Training Institute
01.2012

High School - undefined

Terry Parker High School
01.2001

Skills

  • Entertainment and Hospitality
  • Coordinate Implementations
  • Team Leadership
  • Onboarding
  • Training
  • Mentoring
  • Operations Management
  • Crisis Management
  • Event Coordination
  • Customer Service
  • Direct Customer Contact
  • Cost Management
  • Laboratory & Phlebotomy
  • Blood Collection
  • Specimen Handling
  • Safety Protocols
  • Data Entry
  • Patient Care
  • Inventory Management
  • Strong Communication
  • Adaptable
  • Customer service
  • Time management
  • Team leadership
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Task delegation
  • Shift scheduling
  • Conflict resolution

Timeline

Manager

Emperor's Gentlemen Club
07.2017 - Current

Team Leader

OneBlood (The Blood Alliance)
08.2012 - 05.2016

EMT (Externship)

Orange Park Medical
03.2012 - 08.2012

Head of Security/Manager

Gold Club
01.2001 - 01.2012

High School - undefined

Terry Parker High School

High School Diploma -

Florida Medical Training Institute

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James W Berry