Summary
Overview
Work History
Education
Skills
Timeline
Certification
Generic
Crystal Lee

Crystal Lee

Stockton,CA

Summary

Accomplished COO of Capitol Heights Printing Apparels and Bottle Services with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.

Overview

4
4
years of professional experience
1
1
Certificate

Work History

Bottle Service Waitress

HQ Gentlemen Club
10.2022 - Current
  • Maintained updated knowledge of drink menu items, promotions, specials and liquor and beer brands and used persuasive selling techniques to maximize sales.
  • Preserved table appearance by removing clutter and trash, frequently checking drink levels and providing sufficient napkins.
  • Assessed guest demeanor and behavior to minimize disturbances, notifying bouncer of any unruly situations.
  • Presented menus to patrons, answered questions about menu items and made recommendations to promote customer satisfaction.
  • Prepared and maintained prep station by refilling garnishes and cleaning and drying glasses, silverware and plates.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

COO

Capitol Heights Printing Apparels
01.2020 - 10.2022
  • Identified and pursued business development opportunities to grow organization and increase revenue.
  • Negotiated contracts and agreements to secure favorable terms and maximize profits.
  • Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
  • Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.
  • Managed financial, operational and human resources to optimize business performance.

Education

Ronald E. McNair High School
Stockton, CA
03.

Certified Permanent Makeup Artist - Certificate

Cosmology Brows By Linnie
Sacramento, CA
02.2023

Skills

  • Advertising Initiatives
  • Financial Oversight
  • Business Process Reengineering
  • Customer Needs Assessments
  • Food Allergies
  • Persuasive Selling
  • Customer Preferences
  • Social Media Networking
  • Team Collaboration
  • Brand Marketing
  • Specials Promotion and Upselling

Timeline

Bottle Service Waitress

HQ Gentlemen Club
10.2022 - Current

COO

Capitol Heights Printing Apparels
01.2020 - 10.2022

Ronald E. McNair High School

Certified Permanent Makeup Artist - Certificate

Cosmology Brows By Linnie

Certification

  • Certified Standard First Aid, National Health & Safety Association - May 24, 2023 (ID 506747-462083FC8A)
  • Certified Alcoholic Beverage Control - Server ID: 313354587

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Crystal Lee