Jameya Roberson
Houston,TX
Summary
Dedicated professional in developing and implementing both long and short-term plans for programs, along with effectively monitoring progress and evaluating performance. Serve as a team leader and player by positively building and motivating colleagues.
Overview
4
4
years of professional experience
Work History
Cable Technician
ITG Communication
Houston, TX
01.2023 - Current
- Install and perform troubleshooting of coaxial-based cable and phone services
- Provided essential equipment to access service like modems, DTAs, and cable jacks
- Performed installation of house wiring as required like RG6 specific cable lines and attic feeds
Quality Control
Amazon
Houston, TX
04.2021 - 03.2022
- Increased hourly fulfills picking tickets by 10%; use of an efficient production flow
- Responsible for training and developing over 150 Amazon associates for DHO1
- Over 50,000 in customer volume daily; with the average 98% DEM
- Zero shrinkage flow by quickly putting deliveries away in appropriate areas; stacking deliveries into the delivery vehicle as needed
- Strong warehouse safety focus that led to 0 accidents or injuries by accurate labeling of specific inventory types; following proper loading and safety procedures at all times
Learning Ambassador
Amazon
Houston, TX
01.2021 - 03.2021
- Conducted training, developing, and coaching over 75 Amazon associates in all paths related to packing singles
- Invented a process improvement and assisted in training new problem solvers to become quicker, and more efficient regarding packing singles;
- A key cornerstone in helping build the most efficient problem solve team at HOU2
Education
High School Diploma -
Willowridge High School
Houston, Tx06.2017
Skills
- MS Office
- Hardware setup
- Software installation
- Operating system setup
- Troubleshooting
- Problem solving
- Critical thinking
- Time management
- Customer service
Timeline
Cable Technician
ITG Communication
01.2023 - Current
Quality Control
Amazon
04.2021 - 03.2022
Learning Ambassador
Amazon
01.2021 - 03.2021
High School Diploma -
Willowridge High School