Jami Briggs
Overland Park
Summary
Dedicated professional with experience at Cintas, adept at enhancing customer satisfaction through effective communication and problem resolution. Proven ability to comply with traffic regulations while ensuring student safety as a School Van Driver. Recognized for patience and adaptability, consistently achieving service efficiency and fostering positive client relationships.
Overview
9
9
years of professional experience
Work History
School Van Driver
DS Bus Lines
Merriam, KS
07.2025 - 05.2027
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Assisted students with boarding and exiting the vehicle, promoting a safe environment.
- Adhered to established routes and schedules, maintaining punctuality throughout shifts.
CSR
Cintas
Olathe, KS
07.2018 - 04.2024
- Responded to customer inquiries via phone and email, ensuring timely resolution of issues.
- Assisted in training new team members on service protocols and company policies.
- Developed and maintained positive relationships with clients, enhancing customer satisfaction.
- Streamlined communication processes between departments to improve service efficiency.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
GED -
Johnson County Community College
Overland Park, KS10.2004
Skills
- Traffic regulations compliance
- Patience and empathy
- Safe driving practices
- Adaptable to change
Timeline
School Van Driver
DS Bus Lines
07.2025 - 05.2027
CSR
Cintas
07.2018 - 04.2024
GED -
Johnson County Community College