Jami Galvan
Canyon Country,CA
Summary
Proven Server/Head Bartender at Rattlers BBQ, adept in high-volume dining and exceptional customer service. Excelled in multitasking and guest engagement, enhancing dining experiences and fostering customer loyalty. Skilled in cash handling and POS systems, I played a key role in team collaboration and training, significantly improving service efficiency.
Overview
10
10
years of professional experience
Work History
Server/Head Bartender
Rattlers BBQ
08.2014 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Associate of Arts - American Sign Language
College of The Canyons
Valencia, CA06-2004
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- High volume dining
- Service prioritization
Timeline
Server/Head Bartender
Rattlers BBQ
08.2014 - Current
Associate of Arts - American Sign Language
College of The Canyons