Jami Graf
Okemah,OK
Summary
Payroll professional with proven track record in payroll and benefits administration. Known for ensuring compliance and accuracy while managing payroll operations and benefit enrollments. Strong emphasis on team collaboration and achieving results, with flexibility to adapt to changing needs. Proficient in payroll systems, benefits management, and regulatory compliance.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Payroll and Benefits Administrator
Defcon Powersports
Tulsa, OK
06.2023 - 04.2026
- Processed semimonthly payroll for over 200 employees, ensuring accuracy and compliance with regulations.
- Developed and maintained detailed documentation for payroll processes, supporting consistent application of policies.
- Collaborated with HR to resolve employee inquiries regarding pay and benefits, fostering positive workplace relationships.
- Assisted in annual benefits enrollment process, ensuring clear communication of options to employees throughout organization.
- Ensured compliance with federal, state, and local tax regulations through diligent research and timely filings.
- Coordinated annual open enrollment period activities including communications campaigns, educational workshops, and one-on-one consultations.
- Maintained organized records of all payroll transactions, ensuring easy access to accurate historical data for audits or reporting purposes.
- Facilitated seamless transitions between health plan offerings when necessary due to changes in vendor contracts or regulatory updates.
- Completed onboarding of all new hires, providing orientation materials and explanation of benefits packages.
- Improved employee satisfaction by promptly addressing concerns regarding pay or benefits, resolving issues in a proactive manner.
- Reduced payroll discrepancies with meticulous data entry and verification procedures.
- Reviewed benefits paperwork for accuracy and completeness.
- Enhanced payroll accuracy by implementing thorough auditing and reconciliation processes.
- Conducted audits of payroll records to identify discrepancies and implement corrective actions promptly.
- Assisted Payroll Manager and HR manager with non payroll related tasks such as building shelves for storage room and managing employee files, as they were not physically capable due to health issues
Grocery Manager
HAS - Homeland Grocery Stores
Okemah, OK
04.2022 - 06.2023
- Oversaw daily operations to ensure optimal product availability and store performance.
- Trained and mentored staff on customer service excellence and operational standards.
- Implemented inventory control procedures to enhance accuracy and reduce waste.
- Developed promotional strategies to increase sales and improve customer engagement.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
Payroll Director
Sun Holdings, INC
Dallas, TX
05.2005 - 11.2021
- Streamlined payroll processes, ensuring timely and accurate employee payments.
- Implemented automated payroll systems, enhancing efficiency and reducing manual errors.
- Led compliance initiatives, ensuring adherence to federal and state regulations.
- Developed training programs for staff on payroll procedures and software usage.
- Monitored payroll discrepancies, resolving issues promptly to maintain employee satisfaction.
- Oversaw year-end reporting processes, ensuring accuracy in tax filings and regulatory submissions.
- Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
- Coordinated new hire and termination processes to facilitate smooth operations.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Calculated deductions and processed payroll for employees in 8 states.
- My team and I reviewed time records for 21000 + employees to verify accuracy of information.
- Managed a team of payroll specialists, providing training and guidance to ensure timely and accurate payroll processing.
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
- Improved payroll accuracy by conducting regular audits and addressing discrepancies proactively.
- Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
- Maintained employee confidence with secure handling of sensitive information during all stages of the payroll process.
- Ensured compliance with federal, state, and local tax laws by staying current on regulations and updating policies accordingly.
- Streamlined payroll processes by implementing efficient systems and tools, resulting in reduced processing time.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Provided expert advice on complex pay-related matters such as overtime calculations, garnishments, bonuses, or deductions to both employees and managers alike.
- Processed payroll garnishments such as tax liens and child support.
- Developed and implemented payroll procedures and policies to determine compliance with regulations.
- Reduced errors in payroll data entry by implementing automated systems and providing thorough training to staff members.
- Streamlined timekeeping procedures through the implementation of an automated system that accurately tracked employee hours worked for more efficient payroll processing.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Prepared and filed accurate and timely payroll tax returns and other related reports to comply with tax laws and regulations.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Spearheaded efforts to reconcile historical payroll discrepancies, resulting in improved relationships with affected employees and restored trust in the system.
- Mentored junior team members, helping them develop the skills necessary for career advancement within the payroll field.
- Integrated newly acquired companies into existing payroll systems while ensuring full compliance with relevant tax laws.
- Developed comprehensive reports for management detailing payroll expenses, trends, and projections.
- Enhanced payroll system functionality through customization and upgrades, meeting evolving organizational needs.
- Streamlined payroll processing procedures, reducing processing time and improving accuracy.
- Coordinated with finance to reconcile payroll accounts, ensuring accuracy in financial reporting.
- Facilitated transition to new payroll system, minimizing disruptions and maintaining payroll continuity.
- Streamlined communication with external payroll service providers, ensuring service level agreements were met and optimizing cost-efficiency.
- Managed year-end payroll activities, ensuring timely and accurate W-2 distribution.
- Optimized tax filing procedures, ensuring compliance and avoiding penalties.
- Conducted regular audits of payroll processes to ensure adherence to internal policies and external regulations.
- Developed comprehensive training programs for payroll staff, elevating team expertise and reducing errors.
- Updated payroll policies to reflect changes in legislation, maintaining compliance and mitigating risks.
- Implemented new software for payroll management, enhancing efficiency and compliance with tax laws.
- Increased employee satisfaction by resolving payroll discrepancies quickly and accurately.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Supported owner with special projects and additional job duties.
Education
Associate of Science - Accounting
Brookhaven College
Dallas, TX05.2013
Skills
- Payroll software proficiency
- Effective communication
- Regulatory compliance
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Leadership skills
- Critical thinking
- Adaptability and flexibility
Certification
CPP Certification
Languages
English
Native or Bilingual
Spanish
Professional Working
Interests
- Gym Workouts
- I enjoy helping others and giving back to the community
- I like working with my hands and fixing things
Timeline
Payroll and Benefits Administrator
Defcon Powersports
06.2023 - 04.2026
Grocery Manager
HAS - Homeland Grocery Stores
04.2022 - 06.2023
Payroll Director
Sun Holdings, INC
05.2005 - 11.2021
Associate of Science - Accounting
Brookhaven College