Jami Hunt-Hartness
Norman,OK
Summary
Responsible and friendly professional makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Overview
16
16
years of professional experience
2000
2000
years of post-secondary education
Work History
Bakery clerk
Homeland Grocery Store
Norman, Oklahoma
03.2022 - Current
- Prepared fresh bakery items daily for customer purchase.
- Assisted customers in selecting baked goods and answering questions.
- Maintained cleanliness and organization of bakery display areas.
- Monitored inventory levels and restocked products as needed.
- Collaborated with team members to ensure smooth bakery operations.
- Implemented proper food safety practices during food handling and storage.
- Trained new employees on bakery procedures and customer service standards.
- Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Checked expiration dates on all food items to ensure freshness of products being sold.
- Provided excellent customer service to foster satisfaction and loyalty.
- Stocked shelves with freshly made items throughout the day ensuring a full selection at all times.
- Used bread slicers and other bakery equipment to handle high-volume operations needs.
- Rotated stock in accordance with first-in-first-out policy to minimize waste from expired product.
- Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
- Ensured compliance with health department regulations regarding sanitation practices within the bakery area.
- Listened to guests to understand needs and help each person select optimal products and services.
Customer Service Cashier
Sears
Norman, OK
08.2016 - 02.2017
- Processed customer transactions quickly and accurately at the front register.
- Assisted customers with product inquiries and provided excellent service.
- Maintained clean and organized checkout areas for a positive shopping experience.
- Handled cash, credit, and gift card payments efficiently during peak hours.
- Resolved customer complaints by listening actively and offering appropriate solutions.
- Trained new cashiers on operating systems and customer service best practices.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Deli Clerk
Sprouts Farmers Market Inc, Grocery
Norman, Oklahoma
08.2014 - 07.2016
- Prepared deli meats and cheeses to meet customer specifications.
- Assisted customers with product selections and recommendations.
- Maintained cleanliness and organization of the deli counter.
- Operated slicers, scales, and other deli equipment safely.
- Stocked shelves with fresh products and monitored inventory levels.
- Provided exceptional customer service in a fast-paced environment.
- Educated customers about organic and specialty food options available.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Greeted customers in a friendly and professional manner.
- Sliced meats and cheeses and weighed deli items for customers.
Assistant store manager
Tuesday Morning
Norman, OK
01.2010 - 07.2014
- Supervised daily operations to ensure smooth store functionality.
- Trained and developed team members on customer service standards.
- Managed inventory control processes to maintain stock levels.
- Handled customer inquiries and resolved issues promptly.
- Implemented merchandising strategies to enhance product visibility.
- Collaborated with management on sales promotions and events.
- Maintained store cleanliness and organization for a welcoming environment.
Education
Norman High
Norman, OKSkills
- Inventory management
- Food safety compliance
- Product packaging
- Sales techniques
- Cash handling
- Training and development
- Attention to detail
- Effective communication
- Conflict resolution
- Time management
- Sales transactions
- Sales promotion
- Cash management
- Cleaning and sanitizing
- Punctual and reliable
- Customer satisfaction
- Sales expertise
- Upselling and cross selling
- Customer transactions
- Customer needs assessment
- Friendly and outgoing
- Telephone etiquette
- Accurate order fulfillment
- Ordering procedures
- Stock rotation
- Work prioritization
- Sales processing
Timeline
Bakery clerk
Homeland Grocery Store
03.2022 - Current
Customer Service Cashier
Sears
08.2016 - 02.2017
Deli Clerk
Sprouts Farmers Market Inc, Grocery
08.2014 - 07.2016
Assistant store manager
Tuesday Morning
01.2010 - 07.2014
Norman High