Implemented a multi-grade assessment system to identify student learning obstacles, resulting in personalized interventions that lifted student grades to grade level.
Facilitated data sharing through detailed documentation of student performance and implemented strategies, enabling lead educators to provide targeted support.
Leveraged strong interpersonal and communication skills to foster open communication and trust among students, teachers, and administration, leading to successful application of district initiatives.
Executed successful small group interventions, leading to a reduction in learning gaps for struggling students.
Ophthalmic Assistant/ Surgery Coordinator
Excel Eye Center
Provo, UT
05.2003 - 03.2008
Optimized operating room utilization through efficient scheduling of surgeons, staff, and resources, leading to improved patient access and reduced wait times.
Offered educational resources, answered questions promptly, and addressed concerns proactively to minimize patient anxiety as well as coordinated post-surgery appointments and care pathways, ensuring smooth transitions and optimal recovery outcomes.
Ensured strict adherence to HIPAA regulations through meticulous patient record management, safeguarding sensitive health information.
Assisted physicians with pre-operative testing procedures and documentation, contributing to a smooth and efficient patient flow.
Assistant Office Manager
Advantage Eye Care Optometry
Provo, UT
06.2000 - 09.2003
Navigated insurance complexities, ensuring accurate and timely claim submissions, resulting in faster reimbursements and improved cash flow for the practice.