Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jami Nickel

Lakeland,FL

Summary

Experienced healthcare and emergency services professional with a background in EMT, firefighting, and pharmacy support. Known for clear communication, calm decision-making, and team coordination in fast-paced settings. Strong experience with patient care documentation, prescription processing, and insurance billing.

Overview

8
8
years of professional experience

Work History

Emergency Medical Technician

Gologix
Auburndale, Florida
01.2021 - Current
  • Transported patients safely using stretchers and ambulance equipment.
  • Documented patient care details in Gologix incident reports and transfer forms.
  • Communicated clearly with dispatch, nurses, and paramedics during emergencies.
  • Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.

Firefighter

Pasco County Fire Rescue
Zephyrhills, Florida
10.2025 - 04.2026
  • Responded to fire and medical emergencies with Pasco County Fire Rescue.
  • Advanced hose lines for structural fire suppression and overhaul.
  • Communicated effectively with crew members while performing tasks under stressful conditions.
  • Maintained firefighting equipment, including hoses and ladders, on a daily basis.

Pharmacy Technician

Publix
Lakeland, FL
01.2022 - 01.2024
  • Processed prescription orders using pharmacy systems and store procedures.
  • Entered prescription data with accuracy and confidentiality.
  • Managed inventory for medications, supplies, and pharmacy stock.
  • Supported insurance claims and prescription billing issues.
  • Answered phones and routed pharmacy requests to proper staff.

Customer Service Supervisor

Winn Dixie
Lakeland, FL
04.2019 - 12.2021
  • Supervised front-end cashiers and baggers during daily store operations
  • Trained associates on Winn-Dixie customer service standards and register procedures
  • Monitored cash drawers, refunds, and register accuracy throughout shifts
  • Resolved customer complaints at service desk with calm, professional communication

Education

High School Diploma -

Homeschool
Pasadena, MD
06-2021

Skills

  • Clear communication
  • Critical thinking
  • Team coordination
  • Attention to detail
  • Insurance billing
  • Prescription data entry

Timeline

Firefighter

Pasco County Fire Rescue
10.2025 - 04.2026

Pharmacy Technician

Publix
01.2022 - 01.2024

Emergency Medical Technician

Gologix
01.2021 - Current

Customer Service Supervisor

Winn Dixie
04.2019 - 12.2021

High School Diploma -

Homeschool
Jami Nickel