Jami Osowski
Florence,SC
Summary
Adaptable administrative professional with experience in reception, client check-in, and office procedures. Strong in effective communication, data entry, and document handling. Focused on supporting staff, improving workflow, and providing dependable service.
Overview
3
3
years of professional experience
Work History
Receptionist
Chicago Coalition to End Homelessness
Chicago, Illinois
01.2026 - Current
- Welcomed visitors and facilitated front desk operations for Chicago Coalition to End Homelessness, enhancing the visitor experience.
- Answered incoming calls, efficiently routing inquiries to appropriate staff and community resources.
- Assisted with client check-in and intake while maintaining confidentiality.
- Processed incoming mail deliveries and organized office filing systems to ensure accessibility and efficiency.
Customer Service Representative
H&r Block
Galesburg, Illinois
01.2024 - 04.2024
- Collected client documents and verified information for accurate tax return intake.
- Assisted clients with tax preparation questions and office procedures at H&R Block.
- Scheduled appointments and managed front desk communication for busy tax season workflows.
- Supported office staff with filing, scanning, and daily administrative tasks.
Education
Quality Control Food Safety
Chicago Center For Arts And Technology
Chicago, IL06-2025
Skills
- Front desk operations
- Customer service
- Appointment scheduling
- Office administration
- Data entry
- Office technology assistance
- Task coordination
- Effective communication
Timeline
Receptionist
Chicago Coalition to End Homelessness
01.2026 - Current
Customer Service Representative
H&r Block
01.2024 - 04.2024
Quality Control Food Safety
Chicago Center For Arts And Technology