Hi, I’m
Jami Russell
Brigantine,NJ
Summary
Highly skilled eBay Seller with solid background in online sales, product listing and customer service. Specialize in inventory management, pricing strategies and order fulfillment, ensuring smooth operations in fast-paced virtual environments. Demonstrated strengths include strong negotiation skills, effective communication and ability to handle high volume of transactions. Consistently drive growth through strategic business planning and commitment to customer satisfaction.
Resourceful eBay Seller known for high productivity and efficient task completion. Specialize in inventory management, digital marketing strategies, and customer relationship management to ensure seamless sales processes. Excel in negotiation, problem-solving, and time management skills, contributing to successful online transactions and customer satisfaction.
High-performing sales professional with several years of experience in the field. Known for contributions of territory growth and focus on customer satisfaction. Extensive outside sales experience proven to manage and grow customer relationships to expand customer base.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
years of professional experience
1
Certification
Work History
Private sales representativeBrigantine
EBay Seller
08.2023 - Current
Job overview
- Maintained accurate records of all customer interactions in the CRM system.
- Responded to customer complaints and disputes in a timely manner.
- Created, managed or automated orders or invoices using order management or invoicing software.
- Composed descriptions of merchandise for posting to online storefronts, auction sites or other shopping websites.
- Advertised products through social media platforms such as Facebook and Instagram.
- Performed quality checks on all incoming shipments before listing them on eBay.
- Coordinated shipping of orders with third-party fulfillment services.
- Analyzed competitor pricing models to stay ahead of the competition.
- Filled customer orders by packaging sold items and documentation for direct shipping and by transferring orders to manufacturers or third-party distributors.
- Canceled orders based on customer requests or inventory or delivery problems.
- Utilized analytics tools to track sales performance, identify trends, and optimize pricing strategies.
- Composed images of products using video or still cameras, lighting equipment and editing software.
- Purchased new or used items from online or physical sources for resale via websites.
- Delivered e-mail confirmation of completed transactions and shipment.
- Identified areas of improvement by analyzing feedback from customers.
- Researched popular items on eBay to determine optimal pricing strategy.
- Built successful online business from ground up, collecting capital, setting up online presence and managing customer interactions.
- Resolved customer concerns and answered questions quickly to maximize satisfaction.
George Jami enterprises LLC Miami , FL
Owner/Operator Air Bnbs
03.2021 - 08.2024
Job overview
- Developed strategic plans to increase profitability and efficiency.
- Structured HR consulting services to support clients during organizational developments and changes.
- Implemented successful business strategies to increase revenue and target new markets.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Analyzed industry trends to develop competitive strategies.
- Implemented quality assurance processes to ensure product excellence.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with local, state, and federal regulations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Ensured compliance with applicable laws and regulations related to business operations.
- Set pricing structures according to market analytics and emerging trends.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Painful passion tattoos and body piercingAtlantic City, New Jersey
Owner/Operator and Tattoo Artist/Body Piercer
02.2013 - 03.2023
Job overview
- Implemented quality assurance processes to ensure product excellence.
- Implemented campaigns and promotions to help with developing goods and services.
- Collaborated with other owners on joint ventures and shared resources.
- Implemented successful business strategies to increase revenue and target new markets.
- Analyzed industry trends to develop competitive strategies.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Reviewed legal documents related to business operations.
- Analyzed market trends to identify new business opportunities.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Provided direction and guidance to employees.
- Managed daily operations of business, including hiring and training staff.
- Created marketing campaigns to attract new customers.
- Ensured compliance with local, state, and federal regulations.
- Formed and sustained strategic relationships with clients.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Prepared staff work schedules and assigned team members to specific duties.
- Led startup and creation of operational procedures and workflow planning.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Monitored progress by establishing plans, budgets and measuring results.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Hosted special events to boost brand awareness and increase community engagement.
- Maintained relationships with existing clients by providing superior customer service.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Conferred with creative art department heads to discuss client requirements and coordinate creative activities.
- Advocated for the importance of design thinking and user experience in the development of products and services, influencing company-wide strategies.
Education
University of West Indies Montego Bay Jamaica
Bachelor of Science from Nursing
09-2001
Skills
certified tattoo artist
Certified body piercer
Certified permanent make-up artist
- Online platforms
- Product photography
- Feedback management
- Order fulfillment
- Shipping coordination
- Interior decorating
- Interior design and decorating
- Art direction
- Design thinking
- Professionalism and ethics
- Patience and perseverance
- Design skills
- Certified [job title]
Certification
Blood borne pathogens license
Professional tattoo license
Professional body piercing license
Professional permanent make up artist
Airbnb rental agent license
Timeline
EBay Seller
Private sales representative
08.2023 - Current
Owner/Operator Air Bnbs
George Jami enterprises LLC
03.2021 - 08.2024
Owner/Operator and Tattoo Artist/Body Piercer
Painful passion tattoos and body piercing
02.2013 - 03.2023
University of West Indies
Bachelor of Science from Nursing
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