Jami Stephens
Kansas City,MO
Summary
Dynamic healthcare professional with a strong foundation in therapeutic communication, excelling in patient care, and education. Proven ability in project management and effective documentation. Skilled in troubleshooting and ensuring optimal outcomes for patients and their families.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Immunology Nurse Ambassador
United BioSource Corporation
Overland Park, Kansas
06.2025 - Current
- Facilitate telephonic and virtual medication administration education.
- Perform safety and adverse event reporting.
- Direct patients to available financial and medical resources.
- Utilize motivational interviewing to maximize patient outcomes.
- Coordinate interactions between patients and clinical partners.
Neonatal Intensive Care Unit Registered Nurse
University Of Kansas Health System
Olathe, Kansas
10.2022 - Current
- Respond quickly to life-threatening situations calmly while maintaining professional standards of practice.
- Identify potential risk factors that could affect a baby's health outcome and execute strategies for prevention or management.
- Deliver information regarding care and medications to patients and caregivers in comprehendible terminology.
- Provide emotional support to families during stressful times related to their baby's health condition or prognosis.
- Facilitate communication between families, physicians and other healthcare team members regarding patient care plans.
Mother-Baby Nurse/Backup OB Scrub Tech
Lawrence Memorial Hospital
Lawrence, KS
04.2022 - 10.2022
- Assessed and provided care for the postpartum mother and infant following labor recovery.
- Performed newborn testing (CHD, hearing, PKU, etc.) and bathing.
- Provided care plan and discharge education, as well as documented progress via Cerner.
- Scrubbed vaginal delivery, to include instrument set up as well as venous and arterial cord blood draws.
- Scrubbed cesarean deliveries, to include instrument set-up and hand-off during procedures.
Rehabilitation Nurse Technician
Encompass Heath/MidAmerica Rehabilitation Hospital
Overland Park, KS
04.2020 - 06.2022
- Attended to patients in 22-bed unit, continuously checking on needs and maintaining high standards of patient care.
- Collected urinary specimens and ensure safe storage for laboratory transport to complete diagnostic tests.
- Obtained and monitored patents' vital signs and blood glucose levels; document gathered data into EHR (Cerner PowerChart).
- Performed bladder scans, administered intermittent catheters, and assisted in ostomy care as needed.
- Collaborated with RT, PT, and OT to ensure safe ambulation, feeding, and ADLs to provide comforting and safe rehabilitation experience for patients.
Digital Strategist/Business Owner
Salt & Light Digital
Gardner, KS
11.2016 - 04.2020
- Worked with small business owners and ministry leaders to develop and implement effective digital strategies.
- Developed websites and web graphics; filmed/edited promotional videos.
- Structured content for multi-platform use, created and managed email campaigns, and content calendars.
- Implemented and trained on CRM systems.
- Developed and facilitated virtual and live social media training.
Voice Application Developer
CenturyLink (Formerly Embarq/Sprint Local)
Century, KS
02.1999 - 11.2016
- Designed, developed, tested and implemented voice applications in conjunction with Avaya call routing scripts, and Genesys platforms.
- Administered Proactive/Progressive dialing campaigns using Genesys Administrator and Outbound Contact Manager.
- Served as Project Manager assessing LOE and data requirements, ensuring proper analytical and forecasting data for integration with external team and components.
- Provided Root Cause Analysis and Irreversible Corrective Action for platform outages.
- Served as Team Lead - Conducted interviews and provided on-the-job-training to new technicians.
Education
Bachelor of Science - Nursing
Capella University
Minneapolis, MN11-2023
Associate of Applied Science - Nursing - Registered Nurse
Johnson County Community College
Overland Park, KS05.2022
Associate of Science - General Science
Johnson County Community College
Overland Park, KS05.2020
Associate of Applied Science - Business Administration
Johnson County Community College
Overland Park, KS05.2012
Skills
- Communication
- Documentation
- Project Management
- Troubleshooting
- Health education
- Case management
Certification
- Registered Nurse, MO (compact) - 2025037719
- AHA BLS - ecard code - 195503221444
- NRP - NRP Global ID - 8JS-2102
Timeline
Immunology Nurse Ambassador
United BioSource Corporation
06.2025 - Current
Neonatal Intensive Care Unit Registered Nurse
University Of Kansas Health System
10.2022 - Current
Mother-Baby Nurse/Backup OB Scrub Tech
Lawrence Memorial Hospital
04.2022 - 10.2022
Rehabilitation Nurse Technician
Encompass Heath/MidAmerica Rehabilitation Hospital
04.2020 - 06.2022
Digital Strategist/Business Owner
Salt & Light Digital
11.2016 - 04.2020
Voice Application Developer
CenturyLink (Formerly Embarq/Sprint Local)
02.1999 - 11.2016
Bachelor of Science - Nursing
Capella University
Associate of Applied Science - Nursing - Registered Nurse
Johnson County Community College
Associate of Science - General Science
Johnson County Community College
Associate of Applied Science - Business Administration
Johnson County Community College