Summary
Overview
Work History
Education
Skills
Accomplishments
Professional Affiliations And Awards
Certification
Leadership And Service Activities
Timeline
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Jamiah Williams

Selma,AL

Summary

A hardworking professional with strong backgrounds in customer interactions and service solutions. As well as exceptional experience in pharmacy setting. Highly skilled in conflict resolution, communication, and problem-solving, and great time management. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting team organizational goals, in both retail and hospital setting.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pharmacy Technician Advocate

UAB St. Vincent's
09.2024 - Current
  • Assisting in daily fillings and distribution of medications.
  • Organize new medicines that come in on shipment.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.

Cashier/ Technician

Walgreens Pharmacy
04.2023 - Current
  • Fill prescriptions, handle insurance issues, and communicate with patients.
  • Consult with patients about their medications as well as consult with the pharmacist about said prescriptions.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Cashier

Victoria's Secret
05.2024 - 08.2024


  • Restocked and organized merchandise in front lanes.
  • Improved sale quota daily.
  • Processed shipment orders that contained new items to go out onto the floor.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Dick's Sporting Goods Warehouse
08.2022 - 04.2023


  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Increased credit card sales and scorecard applications.

Cashier

Dave's Market
05.2022 - 08.2022
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
  • Promoted a positive shopping experience by courteously addressing customer concerns and resolving issues promptly.
  • Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
  • Retrieved items for customers and verified prices.

Cashier

Captain D's
05.2019 - 08.2021
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
  • Demonstrated adaptability by quickly learning new menu items and promotions, effectively communicating relevant information to customers.
  • Managed cash drawer responsibly, ensuring accurate daily accounting of funds received and disbursed.

Education

Bachelor of Science - Health Administration

University of Alabama At Birmingham
Birmingham, AL
08-2025

Skills

  • Problem-solving skills

  • Team collaboration

  • Confidentiality and HIPAA

  • Workflow optimization

  • Insurance billing

  • Healthcare regulations

Accomplishments

  • Trained 4 new pharmacy technicians on pharmacy policies, procedures and best practices.
  • Processed and filled over 100 prescriptions per day.
  • Documented and resolved insurance discrepancies which led to patients getting their medicine at the right cost or clear understanding.

Professional Affiliations And Awards

  • 3rd Place Quick Serve Restaurant Management (DECA), 2020
  • $200 Scholarship Award (Distinguished Young Women of Dallas County), 2021
  • National Honors Society UAB

Certification

Pharmacy Technician License

Leadership And Service Activities

  • Graduate, Youth Leadership of Dallas County Class 23, 2021
  • DECA Member, 2020-2021
  • Selma High School Choir, 2016-2021
  • Member of The National Honor Society, 2021

Timeline

Pharmacy Technician Advocate

UAB St. Vincent's
09.2024 - Current

Cashier

Victoria's Secret
05.2024 - 08.2024

Cashier/ Technician

Walgreens Pharmacy
04.2023 - Current

Cashier

Dick's Sporting Goods Warehouse
08.2022 - 04.2023

Cashier

Dave's Market
05.2022 - 08.2022

Cashier

Captain D's
05.2019 - 08.2021

Bachelor of Science - Health Administration

University of Alabama At Birmingham

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