Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jamiany Padilla Betancourt

Lakeland,FL

Summary

Seeking to transition into new field, leveraging skills developed in fast-paced medical office environment. Excel at managing patient interactions, scheduling, and administrative tasks with efficiency and professionalism. Dedicated to providing exceptional service and contributing to positive team dynamic in new role.

Overview

3
3
years of professional experience

Work History

Leasing Agent

Big Oaks Apartments (Willow Bridge)
01.2025 - Current
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.

Medical Receptionist

North County Dermatology & Monarch Med Spa
03.2022 - 01.2025
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Maintained current and accurate medical records for patients.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
  • Reduced no-shows by implementing appointment reminder system through phone calls or text messages.

Education

Colegio Cedas
Ponce, PR

Real Estate License -

Acre Institute
Orlando

Skills

  • Patient scheduling
  • Office administration
  • Patient registration
  • HIPAA compliance
  • Insurance verification
  • Move-in coordination

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Leasing Agent

Big Oaks Apartments (Willow Bridge)
01.2025 - Current

Medical Receptionist

North County Dermatology & Monarch Med Spa
03.2022 - 01.2025

Colegio Cedas

Real Estate License -

Acre Institute

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