Jamica Pope

• First point of contact with patients
• Blood draw, Customer Service, Employee Drug Screens.
• Labeling samples correctly and sending them for testing.
• Assisting with blood transfusions.
• Conducting research.
• Assisting with blood donations.
• Team meetings.
• Keep accurate records on fluid specimens and tests.
• Adhere to all relevant health and safety standards while working.

• Customer Service, Venial puncture, Apheresis Set up/disconnect, nightly, weekly and monthly cleanings
• Group lead responsibilities: Assisting donors with alarms, and donor reactions.
• Cross-trained as a Reception Technician and Laboratory Processor to meet the daily needs of the business and provide support in all production areas.
• Performed calibrations and verified that maintenance has been performed as outlined in the SOPs.

• Provided guidance and technical training about processes and procedures to donor floor staff and other staff as required.

• Monitored donor flow and staff performance on the donor floor to assure continuous turnover.

• Recorded patient's medical history, vital statistics, and information such as test results in medical records.
• Escorted patients to their rooms and built rapport with them.
• Administrative roles (such as answering phones and making reminder calls).
• Sanitized instruments and restocked supplies for the next day.
• Assist physicians with patient examinations.
• Provide patients with prescriptions or injections, as directed by doctors.
• Prepare blood samples for laboratory tests, and administer tests.

• Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming
• Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
• Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager
• Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.

• Recorded patients' medical history, vital statistics, and information such as test results in medical records
• Escorted patients to their rooms and built rapport with them
• Answered the phones and made reminder calls
• Sanitized instruments and restocked supplies for the next day.

• Sorted and counted articles removed from dryers, and fold, wrap, or hang them
• Examined and sorted into lots articles to be cleaned, according to color, fabric, dirt content, and cleaning technique required
• Received and marked articles for laundry or dry cleaning with identifying code numbers or names, using hand or machine markers
• Applied bleaching powders to spots and spray them with steam to remove stains from fabrics that do not respond to other cleaning solvents.

• Corresponded with insured or agent to obtain information or inform them of account status or changes
• Reviewed and verified data, such as age, name, address, and principal sum and value of property on insurance applications and policies
• Compared information from application to criteria for policy reinstatement and approve reinstatement when criteria are met
• Examined letters from policyholders or agents, original insurance applications, and other company documents to determine if changes are needed and effects of changes.

• Hung curtains, drapes, blankets, pants, and other garments on stretch frames to dry
• Inspected soiled articles to determine sources of stains, to locate color imperfections, and to identify items requiring special treatment
• Greeted customers and discuss the type, quality, and quantity of merchandise sought for cleaning
• Explained cleaning fees, policies, and procedures.

• Helped customers find the location of products
• Issued receipts, refunds, credits, or change due to customers
• Greeted customers entering establishments
• Maintained clean and orderly checkout areas and completed other general cleaning duties, such as mopping floors and emptying trash cans.

• Bagged, boxed, wrapped, or gift-wrapped merchandise, and prepared packages for shipment
• Offered customers carry-out service at the completion of transactions
• Examined trays to ensure that they contain required items
• Took food orders and relay orders to kitchens or serving counters so they can be filled.