Cultivated 22 years of comprehensive medical training across diverse functions with a focus on patient-centered care.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Cath Lab and Interventional Radiology Coordinator
Saint Joseph Hospital Elgin
Elgin, IL
04.2004 - 05.2026
Delivered comprehensive support across various positions at Saint Joseph Hospital since 2004. Commenced role as CNA/Unit Secretary. Achieved promotion after certification as EKG Technician in 2006. Joined newly established Heart and Vascular Outpatient Clinic in 2016. Facilitated administrative functions for Dr. Razminia in Heart Failure, Pacemaker, and Anticoagulation Clinics, effectively scheduling procedures for patients needing open heart assessments. Progressed to position as Cath Lab/Interventional Radiology Scheduler in 2021 following clinic closures. Coordinated effectively with patients, physicians, and staff during pre-op, post-op, recovery, and anesthesia phases.
Achieved high levels of customer satisfaction through effective service delivery Improved office efficiency by optimizing appointment scheduling and medical records management Enhanced patient care quality by applying medical terminology and anatomy knowledge Streamlined administrative processes using Microsoft Office applications Elevated communication standards among staff and patients to foster a collaborative environment Increased operational effectiveness by implementing EMR systems for patient data management Advanced organizational skills to support clerical functions and maintain compliance with HIPAA regulations Delivered exceptional service in hospitality roles, contributing to overall team success