Jamie Alexander

Temporary/On-Call

Safety Flagger/MDoT

• Discussed traffic routing plans and control point locations with superiors.
• Ensured proper placement of warning signs, cones and barricades in accordance with state regulations.
• Adhered to all safety protocols including use of hard hats, reflective vests, gloves.
• Utilized hand signals, verbal communication, hand-held radios and stop/slow paddles to effectively direct traffic around active construction sites.
• Continuosly maintained a positive attitude towards motorist, pedestrians, co-workers and supervisors in a stressful situation.
• Directed pedestrians across busy street, remaining attentive to traffic and light changes.
• Communicated with motorist, providing clear directions to detour routes.

General Labor

• Followed instructions from supervisors regarding specific tasks that needed to be completed.
• Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.
• Assisted tradespeople with tasks such as measuring, cutting, and preparing materials.
• Used picks and shovels to dig, spread and level dirt and gravel.
• Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
• Performed demanding physical work over extended periods and modeled positive attitude.

New Construction Clean-Up

• Maintained clean, safe working environment by removing debris from job site prior to shift completion.

• Developed business plan and budget to maximize profitability.
• Managed daily operations of the business, including staff, sales, inventory, and accounting.
• Maintained relationships with local property owners, management companies and vendors to secure favorable terms on materials and services.
• Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
• Provided a Professional Cleaning Service to over 600 properties owned or managed by Property Management companies, investors, private owners and commercial businesses/clientele to make-ready rental properties, offices or other requested areas and/or spaces for use or rent.
• Delivered excellent customer service.
• Responded promptly to customer requests for cleaning services.

• Organized and maintained accurate inventory records, by creating spreadsheets to log all inventory, tools and equipment stored in the warehouse.
• Developed strategies for improving processes and operations within the warehouse.
• Identified and resolved issues related to inventory discrepancies.
• Coordinated service and maintenance on striping trucks, forklifts and other striping and warehouse equipment.
• After ACME completed the "take over" of new ownership of the warehouse, assisted new owners with organizing warehouse design to maximize space for stock while allowing for high volume traffic zones.
• Inspected incoming shipments for quality control purposes.
• Maintained cleanliness and organization of work areas, tools, and equipment.
• Mowed lawns, trimmed hedges and shrubs, and removed weeds from flower beds.
• Performed regular maintenance on mowers, blowers, trimmers, edgers, and other yard equipment.
• Performed preventative maintenance to keep equipment in excellent working condition.
• Pruned and trimmed trees, bushes and hedges with shears, pruners, or a chain saw.

06/2019-12/2022 On-call

12/2013-07/2015

05/2002-02/2005

Front Desk/Receptionist

• Greeted customers warmly and made them feel welcome.
• Answered high volume multi-line phone system and managed calls by routing to proper extensions or taking messages.
• Provided administrative support such as filing documents, photocopying and scanning materials.
• Performed data entry into computer systems to maintain accurate records of customer information.
• Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
• Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
• Handled sensitive information in a confidential manner.
• Managed incoming and outgoing mail, courier services, faxes and other correspondences

Lead Leasing Agent

• Maintained up-to-date records of all leases and rental agreements.
• Handled customer inquiries regarding available units, pricing, amenities.
• Developed and implemented strategies to attract potential tenants.
• Responded to customer inquiries via phone, email, and in person.
• Inspected vacant units to ensure they were ready for move-in.
• Conducted market research to identify competitive rates for leasing units.
• Updated advertising materials regularly to reflect availability of vacant units.
• Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
• Processed applications from prospective tenants including background checks.
• Checked rental eligibility by following company's verification process.
• Verified identity documents for new customers before opening accounts in accordance with company policies.
• Prepared lease paperwork and obtained signatures and first payments from new residents.
• Monitored lease expirations to ensure timely renewals or vacancy notices.
• Contacted and followed up with tenants on renewal notices.
• Responded promptly to tenant complaints or requests for maintenance services.
• Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
• Maintained tenant relations with regular tenant visits and phone calls.
• Used conflict resolution skills to quickly resolve issues among residents.
• Built brand loyalty by delivering stellar leasing experience to residents.
• Maintained accurate records of correspondence with and from tenants.

Bookkeeping/Office Manager

• Developed effective communication strategies between departments within the organization.
• Organized company events including holiday parties, team building activities .
• Interpreted and communicated work procedures and company policies to staff.
• Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Coded invoices, receipts and payments to maintain organized and accurate records.
• Monitored company expenses, ensuring adherence to budget guidelines.
• Verified accuracy of vendor invoices against purchase orders prior to payment processing.
• Processed accounts payable and receivable transactions.
• Performed basic accounting, payroll and bookkeeping services to manage business operations.
• Posted journal entries to the general ledger system accurately and timely.
• Prepared financial statements, including balance sheets, income statements, and statement of cash flows by utilizing accounting software, increasing efficiency.
• Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
• Conducted month-end and year-end close processes, ensuring accuracy of financial reporting.
• Ensured compliance with local, state, and federal government reporting requirements and tax filings.

• Managed team of up to eight drivers to ensure timely delivery of goods while adhering to applicable laws and regulations.
• Assessed route optimization opportunities that could improve overall efficiency across the organization.
• Prepared reports summarizing transportation activities such as deliveries completed, delays encountered.
• Served as point of contact for customers and staff by applying customer service and interpersonal skills.
• Set routes for optimal deliveries, coordinated driver and staff schedules and assigned out specific tasks.
• Achieved and maintained compliance with DOT standards through accurate maintenance of driver, permit, and equipment records.
• Enforced strict safety rules and regulations to protect workers and minimize company liability.
• Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.

Temporary/On-Call

• Monitored atmospheric conditions within a confined space using specialized equipment such as gas detectors, oxygen monitors.
• Maintained detailed records of all activities related to working in a confined space environment.
• Worked closely with supervisors to ensure compliance with government regulations pertaining to working in an enclosed area.
• Conducted safety inspections and assessments of confined spaces to identify hazards and risks.
• Verified that all necessary permits were obtained prior to commencing work inside an enclosed area.
• Participated in on-call schedule to respond to requests for assistance after hours and on weekends or holidays.
• Ensured that workers are properly trained before being allowed access into any enclosed area.