Experienced case manager with a proven ability to make a substantial impact. Demonstrated expertise in team collaboration and adapting to evolving needs. Proficient in client assessment, resource coordination, and crisis intervention. Recognized for reliability and a results-focused approach, committed to achieving positive outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
ICMS Case Manager
Amity Foundation
01.2018 - 01.2020
Managed a case load of 20 + dual- diagnosed clients.
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Developed and implemented comprehensive case management plans to address client needs and goals.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Served as a court liaison as clients were conditionally released to for the ODR Program (Office of Diversion and Re-entry) for Status/Progress Reports per court orders.
Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Responsible for providing dynamic coordinated case management services to marginalized population.
Health Consultant
International Healing
01.2015 - 01.2018
Provided consultation to clients seeking alternative methods to traditional medicine
Researched and recommended herbal remedies
Educated clients on the benefits and risks of herbal remedies
Maintained accurate and up-to-date client records
Served as a trusted resource for clients seeking advice regarding dietary supplements or alternative therapies.
Strived to eliminate high-risk behavior through education, diet, exercise, stress reduction and clean living for clients.
Organized and led seminars and classes for interested clients, providing tips and advice for lifestyle changes and healthy living.
Designed custom workout routines based on individual fitness levels, ensuring safe progressions toward goals.
Advisor Supervisor
Authentic Recovery Center
01.2010 - 01.2014
Collaborated with Director of admissions to create a comprehensive on-boarding process..
Interfaced with clients and their families to introduce staff and program amenities.
Served as a customer service ambassador ensuring a compassionate and accurate representation of company image.
Conducted personal/property searches as well as Urine Analyses for new intakes.