Jamie Allen
Durham,NC
Summary
Dynamic Maintenance Supervisor with extensive experience at Duke Manor, adept at electrical troubleshooting and team supervision. Successfully reduced downtime through proactive maintenance strategies and enhanced safety standards. Enforces a collaborative work environment leading to improved employee morale and retention while ensuring compliance with regulations.
Overview
10
10
years of professional experience
Work History
Maintenance Supervisor
Duke Manor
04.2021 - Current
- Oversight of a 904-unit property, 10-person maintenance team.
- Provided guidance to management regarding project bids for onsite improvements.
- Reduced downtime by quickly troubleshooting issues and promptly repairing them with efficiency and mechanical knowledge.
- Mentored junior technicians through hands-on training, fostering a culture of teamwork and knowledge sharing within the maintenance department.
- Regularly evaluate the output and quality of maintenance staff to identify strengths, areas for improvement, and opportunities for growth within the organization.
- Practice and understanding of customer service to residents.
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
Maintenance Supervisor
Meriwether Place Apartments
04.2019 - 04.2021
- Supervised 3 employees and scheduled vendors for 250+ units.
- Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Fostered a positive work environment that led to high employee morale and retention rates, while consistently meeting performance expectations.
- Supervised renovation activities and participated in due diligence property sale activities.
Assistant Maintenance Manager
Duke Manor
08.2017 - 04.2019
- Increased workflow and productivity through effective team management and scheduling.
- Trained new maintenance team members on proper procedures and safety protocols, promoting continuous learning, and skill development.
- Reduced downtime by being proactive and aware of my surroundings and the conditions of the property and equipment.
- Made Capital Improvement recommendations.
- Improved facility efficiency by overseeing preventive maintenance programs and equipment repairs.
- Contributed to sustainability efforts by identifying opportunities for waste reduction and environmentally responsible practices within the community operations.
Traveling Maintenance Tech
Comfort Inn by Choice Hotels
08.2015 - 08.2017
- Traveled to multiple facilities to troubleshoot, train, or fix an issue before calling in a vendor.
- Self-motivated, with a strong sense of personal responsibility.
- Confident communication skills, whether with upper management, residents, or ownership.
- Skilled at working independently and collaboratively in a team environment.
- Willingness to recommend improvements, changes or disclose property needs or deficits.
- Proven ability to learn quickly and adapt to new situations.
- Ability to respond quickly to the property's needs, in all types of weather.
Education
Certifications - CFC, CPO And HVAC
Center For Employment Training
Durham, NC01-2015
Skills
- Electrical troubleshooting
- Safety protocols
- Maintenance scheduling
- Plumbing repairs
- Team supervision
- Inventory monitoring
- Lockout and tagout procedures
- Materials requisition
- Job planning
- Work order management
- Pneumatic systems
- Emergency response
- Quality control
- Preventive Maintenance
- Vendor coordination
- Performance monitoring
- Grounds maintenance
- Troubleshooting
- Pool maintenance
- Vendor relationship management
- Employee performance evaluation
- Pest control
- HVAC systems
- Compliance enforcement
- Work order processing
- Teamwork
Timeline
Maintenance Supervisor
Duke Manor
04.2021 - Current
Maintenance Supervisor
Meriwether Place Apartments
04.2019 - 04.2021
Assistant Maintenance Manager
Duke Manor
08.2017 - 04.2019
Traveling Maintenance Tech
Comfort Inn by Choice Hotels
08.2015 - 08.2017
Certifications - CFC, CPO And HVAC
Center For Employment Training
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