Jamie Anderson
Gulf Shores
Summary
Hospitality professional bringing focus on effective team collaboration and achieving results. Extensive experience in enhancing guest experiences and operational efficiency. Known for reliability and adaptability, with strong emphasis on customer service and problem-solving.
Overview
22
22
years of professional experience
Work History
Hospitality Manager
Kiva Dunes Golf Resort
10.2011 - Current
- Advertised, marketed and recommended menu options to guest to increase guest satisfaction
- Communicated product knowledge to facilitate guest decision making
- Created a welcoming environment for visiting guest providing a memorable dining experience
- Maintained all sanitation procedures and food safety guidelines
- Demonstrated flexibility regarding work assignments and work schedule
Office Manager
Sand of Alabama
01.2022 - 03.2023
- Advertised, marketed and managed daily office procedures
- Communicated with housekeeping to ensure daily tasks accomplished
- Responsible for upkeep of over 60 properties
- Maintained organization to ensure all employees were up to date about ongoing issues
- Demonstrated flexibility regarding work assignments and work schedule
Member Relations Director
The Club at Fairvue Plantation
06.2009 - 10.2011
- Coordinate social events for club events
- Generate and follow through with sales leads for memberships and banquet events from initial contact to signed contract
- Act as communications liaison by connecting with the club membership using various forms of media such as flyer design, social media, and email base
- Foster relationships with club members to understand and provide what they desire in a club experience
Site Director / Site Assistant
YMCA
08.2003 - 05.2008
- Instructed up to 80 students individually and in groups
- Set up lesson materials, bulletin board displays, and demonstrations
- Promoted physical, mental, and emotional development by implementing classroom games and outdoor recreational activities
- Met regularly with parents and guardians to discuss student’s progress
- Planned and implemented creative lesson plans in accordance with district, county, state, and federal guidelines
- Completed and filed all necessary paperwork for classroom activities including meal count sheets and attendance logs
Teller
AmSouth Bank
03.2006 - 09.2007
- Provides account services to customers by receiving deposits and loan payments
- Cashed checks; issued savings withdrawals; recorded night and mail deposits; sold cashier's checks, traveler's checks, and series e bonds
- Answering questions in person or on telephone; referring to other bank services
Education
High School -
Portland High School
Portland, TN01.2003
Bachelor’s Degree - Business Administration/Hospitality/Tourism Management
Columbia Southern University
Orange Beach, TN01.2010
Associate Degree -
Volunteer State Community College
Gallatin, TN01.2008
Skills
- Employee scheduling
- Staff training and development
- Health and safety compliance
- Guest relations management
Timeline
Office Manager
Sand of Alabama
01.2022 - 03.2023
Hospitality Manager
Kiva Dunes Golf Resort
10.2011 - Current
Member Relations Director
The Club at Fairvue Plantation
06.2009 - 10.2011
Teller
AmSouth Bank
03.2006 - 09.2007
Site Director / Site Assistant
YMCA
08.2003 - 05.2008
Bachelor’s Degree - Business Administration/Hospitality/Tourism Management
Columbia Southern University
Associate Degree -
Volunteer State Community College
High School -
Portland High School
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