Summary
Overview
Work History
Education
Skills
References
Timeline
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Jamie Aviluz-Vico

Goleta,CA

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Rabbit LLC
Goleta, CA
02.2022 - Current
  • Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Updated system with order specifics and customer details, preferences, and billing information.

Direct Care Staff Member

Villa Majella Maternity Home
Goleta , CA
03.2024 - 10.2025
  • Responded promptly to emergency situations involving client health or safety.
  • Transported clients to medical appointments or other destinations as needed.
  • Provided emotional support and encouragement to clients during difficult times.
  • Assisted with medication administration and documentation of treatments.
  • Tracked and reported clients' progress based on observations and conversations.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.

Education

Bachelor of Arts - Psychology

California State University Channel Islands
Camarillo
12-2024

Skills

  • Customer service
  • Conflict resolution
  • Problem solving
  • Emotional support
  • Team collaboration
  • Data tracking

References

References available upon request.

Timeline

Direct Care Staff Member

Villa Majella Maternity Home
03.2024 - 10.2025

Customer Service Representative

Rabbit LLC
02.2022 - Current

Bachelor of Arts - Psychology

California State University Channel Islands

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