Summary
Work History
Education
Skills
Languages
Timeline
Generic

Fernando D'Acosta

Goleta,CA

Summary

Dynamic customer service professional with experience at In-N-Out Burger, adept at enhancing customer satisfaction through effective issue resolution and relationship building. Proven ability to streamline processes and manage inventory efficiently while maintaining a courteous and professional demeanor. Skilled in cash handling and attentive to detail.

Work History

Associate

In-N-Out Burger
04.2023 - 08.2023
  • Collaborated with cross-functional teams to implement process improvements effectively.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Increased customer satisfaction through interpersonal connection and insightful advice.
  • Assisted customers with inquiries and issue resolution, enhancing overall satisfaction.
  • Processed transactions accurately using POS systems to ensure efficient service.

Education

High School Diploma -

San Juan Hills High School
San Juan Capistrano
06-2029

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Customer interaction
  • Workplace safety
  • Cash handling

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working

Timeline

Associate

In-N-Out Burger
04.2023 - 08.2023

High School Diploma -

San Juan Hills High School
Fernando D'Acosta