Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
AccountManager

Jinane Kathem

tampa,florida

Summary

Driven Point of Sale Manager with a proven track record at Noors Rabbit LLC, enhancing customer satisfaction and sales performance through expert POS system management and sales analysis. Excelled in team building and customer service management, significantly reducing cash discrepancies and fostering long-term customer loyalty. Skilled in business development and planning, adept at leveraging employee scheduling and sales coaching for optimal results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Point of Sale Manager

Noors Rabbit Llc
05.2021 - Current
  • Enhanced customer satisfaction by implementing efficient Point of Sale systems and processes.
  • Conducted regular audits of POS terminals, maintaining compliance with company policies and industry regulations.
  • Reduced instances of cash discrepancies by implementing thorough reconciliation procedures.
  • Developed comprehensive training materials to ensure staff proficiency in POS system use and best practices.
  • Analyzed sales trends to inform merchandising decisions, optimizing product placement for maximum revenue generation.
  • Assisted in budget preparation by providing accurate forecasts based on historical sales data and projected growth trends.
  • Improved sales performance through targeted analysis of transaction data and the development of tailored promotions.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.

Volunteer

School Hospital
06.2022 - 05.2023
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.

Education

High School Diploma -

Jibshit High School
Beirut Lebanon

Skills

Store operations

Employee Scheduling

Sales Analysis

Workplace Safety

Customer Service

Customer Service Management

Task Delegation

Scheduling Coordination

Daily Reporting

Resource Management

Sales Coaching

Active Listening

Team motivation

Team building

Sales Targeting

Self Motivation

Business development and planning

  • Positive Attitude
  • Attention to Detail
  • Community Service

Certification

80 hours qualified Arabic medical interpreter

Languages

Arabic
Native or Bilingual

Timeline

Volunteer

School Hospital
06.2022 - 05.2023

Point of Sale Manager

Noors Rabbit Llc
05.2021 - Current

High School Diploma -

Jibshit High School

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Jinane Kathem