Jamie Ballew

With Omni It's contract based work, on my first contract with them I was lucky enough to work with TurboTax. Some of the things I learned and did while working with them -

• Guided customers through TurboTax software to complete tax preparation steps, ensuring accurate data entry and compliance with federal and state regulations
• Resolved customer questions and troubleshooting issues related to TurboTax product features, workflows, and account settings.
• Established strong relationships with clients, providing prompt support and guidance on any product-related concerns or inquiries.
• Achieved and met or exceeded performance goals during peak tax season, handling high call volumes with accuracy and efficiency

• Administered patient medications according to care plans and physician orders.
• Assessed patient health status and documented findings in electronic health records.
• Documented patient vitals, behaviors, and conditions to communicate concerns to supervising nurse.
• Identified early warning signs of patient deterioration or complications, promptly notifying physicians to adjust treatment plans accordingly.
• Maintained household by cleaning and washing and cooking 3 meals a day

• Processed online orders with accuracy, ensuring quality and timely delivery.
• Assisted customers with order-related inquiries and resolved any discrepancies.
• Maintained a high level of organization and efficiency in a fast-paced environment.

• Provided excellent customer service by taking and fulfilling orders accurately.
• Handled cash and card transactions while ensuring correct payments.
• Resolved customer concerns with patience and professionalism.

• Managed guest check-ins and check-outs with efficiency and professionalism.
• Handled phone and email inquiries, provided information, and resolved concerns.
• Processed payments and maintained accurate records of transactions.
• Delivered outstanding customer service, ensuring a welcoming experience.

• While working at charming some of my main responsibilities were greeting and seating guests, taking food and drink orders, serving meals, ensuring guest satisfaction, handling payments, and maintaining a clean and organized dining area. As we as providing menu recommendations, answering customer questions, and coordinating with the kitchen and other staff members to ensure smooth service.

• Supervised and trained staff to uphold high service and operational standards.
• Managed inventory, handled customer complaints, and ensured smooth daily operations.
• Developed leadership and problem-solving skills while maintaining a positive work environment.
• Worked multiple locations up until i was 22.